Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Manager, AI-Driven Customer Experience Insights

CVS Health

CVS Health in Providence, Rhode Island is looking for a Senior Manager, Customer Experience Intelligence to drive a customer-centric culture. This role emphasizes AI and data-driven insights to enhance healthcare experiences for customers and colleagues. As a leader, you will manage a team while aligning cross-functional initiatives aimed at improving customer outcomes. This full-time position comes with an extensive benefits package and opportunities for professional growth within a supportive environment. #J-18808-Ljbffr

Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the Senior Manager, AI-Driven Customer Experience Insights in Providence, RI vacancy
  • $75.4k - $199.14k

     ...compassionate health experience. At CVS Health®, you...  ...a time. Enterprise Customer Experience and Insights is at the heart of...  ...and colleagues. The Senior Manager, Customer Experience Intelligence (AI & Insights) will play...  ...operational, and AI‑driven channels (e.g., sentiment... 
    Senior
    Hourly pay
    Full time
    Temporary work
    Local area

    CVS Health

    Providence, RI
    4 days ago
  • Citizens is seeking a Business Insights Sr. Analyst in Johnston, Rhode Island, to support data-driven decision-making processes and provide strategic insights to optimize...  ...This role includes analyzing large data sets, managing priorities in a dynamic environment, and... 
    Senior
    Flexible hours

    Citizens

    Johnston, RI
    4 days ago
  • $171.6k - $392.1k

     ...in Country Position Senior Manager - Adobe Delivery Lead...  ...solutions that incorporate AI and emerging...  ...processes and enhance user experience. Establish overall standards...  ...in digital marketing, customer experience, marketing...  ...marketing, customer‑driven, and/or growth... 
    Senior
    Summer holiday
    Flexible hours

    EY

    Providence, RI
    2 days ago
  •  ...seeking an Sr Operations Service Manager to serve as the principal...  ...interface for elite enterprise customers, driving operational...  ...and a distinguished customer experience across the post-deployment lifecycle...  ...transform operations, and champion AI-enabled efficiency... 
    Senior

    Lumen

    Providence, RI
    22 hours ago
  • $171.6k - $392.1k

     ...Contact Center and Customer Service,...  ...the Microsoft AI Business Applications...  ...‑service, case management, and workforce...  ..., and customer experience. Embed...  ...management at the senior executive level...  ...first and event‑driven patterns, identity...  ...Designing marketing insights and customer... 
    Senior
    For contractors
    Summer holiday
    Flexible hours

    Ernst & Young Oman

    Providence, RI
    3 days ago
  • CVS Health is seeking a senior data leader to optimize customer experiences across channels. You will design data architectures...  ...translate complex analytics into insights for senior leadership, identify...  ...and storytelling through data-driven narratives. #J-18808-Ljbffr... 
    Senior

    Jobtailor

    Providence, RI
    4 days ago
  • $171.6k - $392.1k

     ...ServiceNow - ServiceNow AI Architect Senior Manager In the digital economy, it...  ...relationships and obtain experiences that will define your career...  ...our clients to enable AI‑driven transformation across user...  ...recommendations and contribute insights to strategic roadmaps.... 
    Senior
    Summer holiday
    Worldwide
    Flexible hours

    EY

    Providence, RI
    2 days ago
  • $118.45k - $260.59k

     ...compassionate health experience. At CVS Health®, you'll...  ...at a time. Product Manager AI adoption across the organization...  ...to registration-driven workflows with built-...  ..., understand customer needs, and define product...  ...observability provides real-time insight into AI usage,... 
    Senior
    Hourly pay
    Full time
    Temporary work
    Local area
    Shift work

    CVS Health

    Providence, RI
    2 days ago
  •  ...where we support our customers in taking the next step...  ...marketing, customer experience, and service design...  ...Position Overview As the Senior Manager of Retail Brand...  ...leveraging data and consumer insights to inform your...  ...initiatives, implementing data-driven recommendations that... 
    Senior

    CVS Health

    Providence, RI
    2 days ago
  • $144k - $329.1k

     ...to bring data to insights and enable the use of ML and AI at scale for your...  ...your career. As a Senior Manager in Data Architecture...  ...Modelling with experience in Unified Namespace...  ...Quality AI/Agentic AI driven data operations...  .../ Manufacturing / Customer Growth. Strong... 
    Senior
    Summer holiday
    Flexible hours

    EY

    Providence, RI
    2 days ago
  • Fidelity Investments seeks a Manager, Advanced Data Analytics and Insights to lead data-driven initiatives within the Digital Assets domain. You will generate...  ...decisions while advancing Fidelity's customer value and experience standards. The role emphasizes statistical... 

    Soteria Reinsurance Ltd.

    Smithfield, RI
    2 days ago
  • Eliassen Group is seeking a Senior Marketing Manager contractor to join the Enterprise Brand Insights team. This remote role focuses on consumer insights guiding marketing, advertising, and brand strategies for B2B audiences. The role requires overseeing research design... 
    Senior
    Remote job
    For contractors

    Eliassen Group

    Providence, RI
    2 days ago
  • $126.2k - $264.1k

     ...Career Level: IC5 | Senior Individual...  ...Product Marketing Manager to define how Oracle Autonomous AI Lakehouse is understood...  ...product marketing experience in enterprise cloud...  ...scratch, including customer segmentation, competitive...  ...qualitative and quantitative insights into decisive... 
    Senior
    Temporary work
    Flexible hours

    Oracle

    Providence, RI
    3 days ago
  •  ...helping CVS Health achieve optimal customer experiences Lead analysis of customer...  ...Translate complex data into actionable insights for senior leadership Identify risks and opportunities...  ...end-to-end 1+ Created and managed a team of AI Agents #J-18808-Ljbffr Jobtailor
    Senior

    Jobtailor

    Providence, RI
    4 days ago
  • $116k - $133k

     ...providing critical insights into what drives...  ...real-world data and AI analytics....  ...Responsibilities Sales & Customer Engagement...  ...regulations, while managing multiple projects...  ...Qualifications Experience: A minimum of 4 years...  .... You are results-driven, thriving on... 
    Work at office
    Local area
    Work from home

    Guardant Health

    Providence, RI
    1 day ago
  • $72.7k

     ...JOB SUMMARY The Senior Marketing...  ...role in transforming customer, digital, and campaign data into insights that improve acquisition...  ...retention, member experience, and marketing...  ...customers. Keeps management informed of project...  ...parameters, data modeling, AI-driven insights).... 
    Senior
    For contractors
    Work at office
    Local area

    Highmark Health

    Providence, RI
    4 days ago
  • $82.94k - $182.55k

     ...and compassionate health experience. At CVS Health®, you’ll be...  ...Position Summary As the Senior Manager of AI Process Innovation and Technology...  ....) to deliver exceptional customer experiences while...  ...communicating technology-driven insights through executive-level presentations... 
    Senior
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Local area
    Flexible hours

    CVS Health

    Woonsocket, RI
    2 days ago
  • $200k - $240k

     ...Job Summary Senior Director of Global Commercial Sales...  ...the Head of Portfolio Management and CMO, the Senior...  ...delivering high‑quality, customer‑centric solutions in...  ..., but not limited to experience level, education, knowledge...  .... Provide market insights to inform product life... 
    Senior
    Permanent employment
    Temporary work

    Fresenius Kabi USA, LLC

    Providence, RI
    8 hours ago
  • Citizens is seeking a Senior Business Intelligence Analyst to develop, implement, and maintain data-driven solutions that support strategic decision-making. You will partner...  ...focuses on transforming data into actionable insights, building automated data prep workflows with... 
    Senior
    Flexible hours

    Citizens

    Johnston, RI
    4 days ago
  •  ...movements to real-world services. As a Senior Intelligence Analyst, you’ll deepen...  ...at the hardest edges and design AI and automation to multiply the team...  ..., mentoring others and contributing insights that feed our products and customers. #J-18808-Ljbffr Chainalysis
    Senior

    Chainalysis

    Providence, RI
    2 days ago
  • $161.5k - $184.3k

     ...leading financial services company is seeking a Senior Marketing Analyst to provide data-driven insights for their B2B growth strategy. You will partner...  ...years in marketing analytics and strong people management experience. The salary for this remote position ranges... 
    Senior
    Remote work

    Capital One

    Providence, RI
    1 day ago
  • $90.75k - $200k

    Senior Manager, Market Research & Insights Location: Providence, RI, US, 02903 Requisition ID: 16798 IGT (NYSE:...  ...entertaining and responsible gaming experiences for players across all channels...  ...internal business functions and are also customer facing, US team more than others... 
    Senior
    Local area

    International Game Technology

    Providence, RI
    1 day ago
  • $171.6k - $392.1k

     ...Data & Analytics, Customer Solutions, Technology...  ...will encompass managing all aspects of business...  ...activities. As a Senior Manager in our...  ...leveraging unique client experiences to achieve...  ...Enabled by data, AI and advanced technology...  ...Fueled by sector insights, a globally... 
    Senior
    Summer holiday
    Remote work
    Flexible hours

    EY

    Providence, RI
    21 hours ago
  • $170.6k - $390k

     ...The opportunity The Senior Network Security Architect...  ...team as a Senior Manager in Cybersecurity Engineering...  .... Deep technical experience in Zero Trust and Network...  ...Enabled by data, AI and advanced technology...  ...transactions. Fueled by sector insights, a globally connected,... 
    Senior
    Summer holiday
    Remote work
    Flexible hours

    EY

    Providence, RI
    1 day ago
  • Apex Companies, LLC is seeking an experienced Senior Project Manager for our Providence, RI Transportation Practice. This hybrid role requires...  .... The ideal candidate will have over 12 years of relevant experience and a Bachelor's Degree in Civil or Transportation Engineering... 
    Senior

    Apex Companies, LLC

    Providence, RI
    2 days ago
  • EY is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and drive AI-enabled changes for clients. This role involves...  ...candidates will possess strong interpersonal skills, experience with ServiceNow's AI solutions, and the ability to mentor... 
    Senior

    EY

    Providence, RI
    2 days ago
  • $126.2k - $264.1k

     ...leverage emerging AI technologies to drive...  ...a strong data-driven mindset, using metrics and insights to guide decisions,...  ...engineering, product management, architecture, security...  ...program management experience leading large-scale...  ...U.S. based or U.S. customer or client-facing... 
    Senior
    Temporary work
    Flexible hours

    Oracle

    Providence, RI
    1 day ago
  •  ...supports remote engagement across the country and leverages data-driven insights to drive growth. You will lead negotiations, build pipelines...  ...with cross-functional teams to deliver Brink's cash management solutions. The position offers a base salary with an incentive... 
    Senior
    Remote job

    Brink's

    Providence, RI
    2 days ago
  • $140k

     ...clients to deliver smart, data-driven solutions to complex...  ...skilled, people-focused Senior Geotechnical Project Manager to join our growing New...  ...will apply deep geotechnical insight to shape resilient civil infrastructure...  ...and construction review experience, with at least 8 years in... 
    Senior
    Temporary work
    For contractors
    For subcontractor
    Flexible hours

    Verdantas

    Pawtucket, RI
    3 days ago
  • Citizens Bank is seeking an Office of the Customer Quality & Operations Execution Lead to manage customer complaints and enhance service outcomes. This role...  ...efficiency. The ideal candidate has over 5 years of experience in customer experience and quality assurance within... 
    Senior
    Work at office
    Remote work

    Citizens Bank

    Johnston, RI
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Manager, AI-Driven Customer Experience Insights. Be the first to apply!