Housing Manager

Job Description

Job Description

About the Role:

Wheeling Housing Authority is looking for a dedicated and experienced Housing Manager to join our team in Wheeling, WV. In this vital role, you'll help ensure safe, affordable, and quality housing for residents in our community — making a real difference in people's lives every day.

Responsibilities:

• Oversee day-to-day operations of public housing communities, ensuring compliance with HUD regulations and agency policies
• Manage tenant relations, including lease enforcement, grievance procedures, and resident communications
• Conduct unit inspections, move-ins, and move-outs in accordance with housing quality standards (HQS)
• Coordinate maintenance requests and work orders with the maintenance team to ensure timely resolution
• Process rental applications, certifications, and recertifications accurately and on schedule
• Maintain accurate resident files, occupancy records, and housing databases

Requirements:

• Prior experience in property management, public housing, or a related field preferred
• Knowledge of HUD regulations, Fair Housing laws, and Section 8/public housing programs
• Strong organizational and time management skills with attention to detail
• Excellent written and verbal communication skills for resident and stakeholder interactions
• Proficiency in housing management software and Microsoft Office Suite
• Ability to handle sensitive situations with professionalism, empathy, and discretion
• High school diploma or equivalent required; associate's or bachelor's degree in a related field a plus

About Us:

The Wheeling Housing Authority has proudly served the Wheeling, WV community by providing safe, decent, and affordable housing to low- and moderate-income residents. We are committed to fostering a supportive environment for both our residents and our staff, making us a trusted pillar of the local community. Our team is passionate about public service and dedicated to improving the quality of life for those we serve.