Clerical Assistant

Job Title: Clerical Assistant Location: Lewiston, ME, 04240 Duration: 3 months Assignment (Potential to extension or temp to hire depends on performance) Shift/Hours: 40hours/week, Mon-Fri, 8:00 AM- 5:00 PM Work Model: Onsite 5 days a week Scope of Project: Identify and track volume of mail received for this group. Summary: The role will provides clerical and administrative support for RESL Operations by managing incoming and outgoing correspondence, processing documents, maintaining records, and supporting operational workflows. This role ensures timely handling of mail, accurate document tracking, and effective coordination with internal business partners to support operational efficiency, service level agreements (SLAs), and compliance requirements. Key Responsibilities: Receive, sort, scan, and distribute incoming mail and correspondence. Prepare and process outgoing mail, packages, and operational documents. Maintain document tracking logs and inventory records. Perform data entry and update operational systems with mail and document status. Support document retention, filing, and record management requirements. Research and resolve mail discrepancies, returned mail, and routing issues. Assist with report preparation and administrative documentation. Monitor shared mailboxes and respond to routine inquiries. Coordinate with internal partners to ensure timely document delivery and processing. Support compliance, quality control, and audit-related documentation requests. Maintain confidentiality of customer and business information. Assist management with special projects and operational initiatives as assigned. 100% back office work. Primary Objective: Support RESL Operations by ensuring accurate, timely, and compliant processing of correspondence, documentation, and administrative tasks while contributing to operational efficiency and customer service excellence. Must-Have Hard Skills: Admin/Clerical experience. Proficiency with Microsoft Office applications, including Outlook, Excel, and Word. Focus on Adobe (scanning purposes). Customer service (internal stakeholders). Years of Overall Experience: 2 years Preferred/Ideal Candidate Background: Admin/Clerical experience within a large organization. Degree/Level of Education: High School Diploma. Soft Skills Interpersonal skills. Organizational skills. Ability to manage multiple priorities in a fast-paced environment. #J-18808-Ljbffr