Escrow Assistant

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. What We Do Put your administrative, support, and interpersonal skills to work with a team that’s leading the industry in transforming residential real estate transactions. At First American, we value our culture and seek energetic, detail‑oriented professionals who thrive on delivering exceptional customer experiences. We are looking to add an Escrow Assistant to our growing team in Everett, WA. In this role you’ll work in a dynamic, fast‑paced environment, providing critical administrative and customer support to our Escrow team to help make the dream of homeownership a reality. What You’ll Do Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow‑up Communicate regularly with customers during the escrow process flow Interpret various agreements as they relate to escrow closings Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience What You’ll Bring Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both internal teams and external customers Problem‑solver with strong organizational skills, detail oriented, natural curiosity and eagerness to learn Thrives in contributing to a team working together to deliver beyond customer expectations Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies High school diploma or equivalent 2+ years of escrow‑related experience preferred Pay Range: $22.16 - $29.56 Hourly. This position is eligible for bonus pay and/or incentives for production or other goals. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees. First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. #J-18808-Ljbffr ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC