Regional Manager

Job Description

Job Description

We are not just opening new offices. We are building something meaningful, one market at a time. About Us

For more than 30 years, Insurcomm Restoration has helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards. We deliver complete restoration, reconstruction, and emergency response. When everything goes wrong, you deserve everything going right.

As the anchor of the Fortify Companies network, Insurcomm brings deep restoration capabilities and proven operational discipline to a national platform spanning 100 or more locations across 30 states. We combine local expertise with shared technology to deliver consistent, reliable service at scale, positioning ourselves as strategic partners for property owners and insurers, not just emergency responders.

Backed by Summit Partners, we have the resources, reach, and commitment to long-term growth that make this an exceptional time to join our team.

• Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities

• Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment

• Bringing the energy: We show up with urgency and a get-it-done mindset, owning every outcome

• Predictability in the unpredictable: With standardized systems, we deliver consistency every time

• Driving success together: By supporting one another, we strengthen relationships and drive results

We are seeking a Regional Manager who sees greenfield expansion as the ultimate challenge: the opportunity to take raw potential and transform it into a thriving, multi-location operation. This is not a role for someone looking to maintain the status quo. This is for entrepreneurial-minded builders, leaders, and player-coaches who want to create something from the ground up and own the results.

As Regional Manager, you will have the backing of our corporate team to establish and scale 3 to 6 service locations across your region. You will be growth-focused, using your P&L as a scorecard while making the strategic decisions that drive real expansion. You will build high-performing teams, forge relationships with key insurance and commercial partners, and create operational excellence in restoration services.

This is more than a job. It is a chance to write your own success story within a mission-driven company that is rapidly expanding nationwide. If you are strategic, hands-on, and ready to build something meaningful with compensation tied directly to the results you deliver, this is your opportunity.

Strategic Growth & Expansion

• Drive strategic expansion and organic growth across multiple sites within your assigned region

• Identify market opportunities and lead regional business development initiatives

• Develop and execute operational plans aligned with Fortify's values and growth objectives

Operations & Service Excellence

• Oversee day-to-day operations across multiple locations, ensuring high standards in service delivery, safety, and compliance

• Implement best practices to optimize operational efficiency and manage operating expenses

• Leverage our shared technology platform to deliver consistent customer experiences from first call to final walkthrough

Team Leadership & Culture

• Lead, mentor, and develop local leadership teams to foster a culture of accountability, performance, and service heart

• Promote cross-functional collaboration between operations and corporate support functions

• Embody the player-coach mentality: willing to roll up your sleeves alongside your team when needed

Financial Performance

• Full P&L accountability for the region, including budgeting, forecasting, and financial performance

• Monitor key performance indicators and implement corrective actions as needed

Business Development & Partnerships

• Recruit, train, and lead Business Development teams to execute the regional go-to-market strategy

• Build relationships with key referral sources including insurance carriers, property managers, and commercial accounts

• Partner with Corporate Marketing to share local market insights and execute regional campaigns that drive lead generation and brand awareness

Brand & Customer Experience

• Ensure exceptional customer satisfaction and retention, delivering on our promise of clear communication, no surprises, and dependable outcomes

Represent the company as a brand ambassador at local, regional, and national industry trade shows and conferences

Requirements

• 8 to 15 years of leadership experience in restoration, construction, disaster recovery services, or other property services such as HVAC or waterproofing

• Proven success in multi-site operations, organic growth, and cross-functional leadership

• Strategic mindset with the ability to shift between high-level vision and hands-on execution

• Demonstrated ability to build and execute a go-to-market strategy targeting key referral partners across local and regional markets

• Strong financial acumen with the ability to manage budgets, forecasts, and job-level profitability models

• Executive-level communication and leadership presence

• Willingness to travel throughout assigned region up to 75%; occasional national travel

• A growth-focused leader with hands-on operational expertise who embraces the player-coach mentality

• A natural leader who inspires teams, drives accountability, and builds lasting partnerships

• Energized by a fast-paced, evolving environment where you can shape outcomes

• Attracted to compensation structures that reward performance and results

• Entrepreneurial with a drive for results and innovation

• Mission-driven, competitive, and motivated by building something meaningful

• Connected: you bring established industry relationships and a regional network

Benefits

Compensation & Benefits

• Competitive base salary with performance incentives tied to regional P&L results

• Comprehensive health, dental, and vision coverage

• 401(k) with company match

• Generous PTO and 9 paid holidays

• Company vehicle or vehicle allowance

• Ongoing leadership development and career advancement within the Fortify platform

Culture & Opportunity

• A genuine greenfield opportunity: your market, your team, your results

• The stability of a 30-year-old company with the energy of a growing national brand

• PE-backed growth with genuine advancement opportunity as we expand

• Career growth across multiple companies and markets under the Fortify umbrella

• A team that values plain talk, hard work, and doing right by the people we serve

We are looking for someone who sees a blank map and gets energized. Someone who knows what it takes to open a market, build a team, and deliver results from the ground up. If that is you, we want to hear your story.

Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment.