Operations Supervisor

Job Title Road Supervisor Department Operations Reports to Operations Manager Job Summary Road Supervisor shall be able to work alone or in a team to ensure all company, NYCT and NYS DMV rules & regulations are followed. They shall plan monthly observations of operators' performance while in service, investigate accidents/incidents and provide assistance in the event of a road call. Assign qualified drivers to revenue routes as needed. Able to hire, fire and discipline accordingly to ensure proper route coverage. Manage Quality Control employees to clean, fuel and park revenue vehicles for the next scheduled pull out. Oversee and manage dispatcher duties ensuring all assigned passengers are transported in a safe and timely manner. When the occasional driver cannot perform or deviate off their assigned routes, the driver shall be removed from revenue service and disciplined accordingly. Suspend drivers who arrive late for their scheduled start time. Call in additional drivers as needed. Responsibilities Complete the monthly NDT Report (due on 5th) Maintain our PO Log Daily data entry gasoline fuel log Daily Midnight Verification Report and MTA Log Conduct new hire interviews Follow proper hiring procedures Preparing new driver personnel files in a timely manner Daily driver work scheduling Produce a holiday schedule for the office staff Updating Personal as needed Update employee roaster for Medport monthly Update driver phone list periodically Investigate customer complaints, respond via email Data entry for our road observation log Investigate code 61 reports Run AVL Reports as needed Dispatch as needed Monthly invoice - daily data entry and monthly printing Maintain the driver incentive log Qualifications Able to manage and supervise employees and staff accordingly. Hold and maintain a valid NYS CDL Class C with passenger endorsement. Hold an Unrestricted license in effect for 3 years. Must be 21 years of age. Must qualify for Article 19-A and 21 NYCRR Part 6 of the NYS Department of Motor vehicle. No more than 4 points accumulated within 3 years. No conviction for driving and vehicle while impaired or intoxicated within 5 years. No suspension or revocation of license during the 3 years. Three or more moving violations within 3 years. Three or more at fault accidents within 3 years. Satisfactory results from a drug and alcohol test administered in accordance with FTA regulations. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. #J-18808-Ljbffr Global Medical Response