Residential Youth Operations Manager
ViaQuest
Residential Youth Operations Manager
Lead with Purpose. Support IDD Youth. Make a Difference Every Day.
At ViaQuest Residential Services, we support youth with intellectual and developmental disabilities (IDD) as they build meaningful lives at home and in their communities. We're looking for a compassionate, organized leader who can guide teams, strengthen services, and help create safe, supportive environments where youth can thrive.
What You'll Do
As a Residential Youth Operations Manager, you'll provide hands-on leadership for residential programs serving IDD youth. You'll help ensure every youth receives quality supports, every team member feels equipped to succeed, and every home operates with consistency, dignity, and care.
Lead residential supports for IDD youth Oversee the full system of supports and services for youth in residential settings
Coach and develop teams: Lead, coach, and support staff while coordinating effective service delivery
Strengthen service coordination: Ensure service teams are aligned, engaged, and communicating efficiently
Manage resources responsibly: Manage program budgets and ensure responsible resource utilization
Quality Assurance: Maintain compliance while continuously improving care standards
What You Bring
We're looking for a leader who understands the importance of person-centered support, strong communication, and steady follow-through when serving youth with IDD.
Education:
Bachelor's degree in Social Services or a related field OR
High School Diploma/GED with 4 additional years of I/DD or Multi-System Youth experience
Experience:
Minimum 4 years in Residential Youth or Adult I/O Waiver services
At least 2 years in a supervisory or management role
Other Requirements:
Valid driver's license meeting company criteria
Why Join ViaQuest?
We take care of our team so you can focus on what matters mostmaking a difference.
Paid training and professional development
Comprehensive benefits package (medical, dental, vision, life, disability)
401(k) retirement plan
Generous paid time off
Employee discount program
Referral bonus opportunities
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