Office Assistant 2

About the Position

The Office Assistant 2 provides essential front-line administrative support to the Parole & Probation Division within Community Justice & Rehabilitation Services. This position serves as a primary point of contact for individuals reporting to meet with Parole & Probation Officers, delivering professional customer service while supporting critical division operations. Responsibilities include reception, law enforcement database entry, records management, and processing technical documents.

Key Responsibilities

Provide front-line reception, public contact, and customer service, including interactions with individuals who may be upset, agitated, or hostile.

Perform ongoing data entry and maintain accurate information in law enforcement databases.

Process technical documents and complete complex records and clerical functions.

Provide a broad range of administrative, office, and general clerical support to the division.

Apply established policies, procedures, and operational requirements while working independently with minimal supervision.

Obtain and maintain required certifications for law enforcement databases and ensure responsible, accurate, and appropriate access and data entry.

Position Expectations

This position requires sound judgment, professionalism, attention to detail, and the ability to navigate challenging public interactions. Employees are expected to demonstrate strong knowledge of division procedures, work independently, and understand the confidentiality, accountability, and potential liability associated with law enforcement records and systems.

About the Division

The mission of Community Justice and Rehabilitation Services (CJRS) is to contribute to public safety by reducing risk, creating opportunities, and working to make positive changes in lives directly affecting the impact to the community, victims and offenders by holding justice involved youth and adults appropriately accountable for their behavior.

Schedule: Monday – Friday; 8:00am – 5:00pm

*This is an AFSCME represented position*

Training

Equivalent to the completion of the twelfth grade.

Experience

Two years of responsible clerical and office assistance experience

An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.

Special requirements

This position is subject to a full pre-employment background check. You must pass the pre-employment background check to move forward in the hiring process.

Must be able to complete and pass LEDS/CJIS testing within 30 days of appointment.

Licensing Requirements

Possession of LEDS certification or ability to obtain within one (1) month of initial appointment.

Possession of or ability to obtain Oregon Notary Public commission within six months of initial appointment.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications.

Office Assistant 1/2

Selection Process

Equal Employment Opportunity

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Strategic Plan

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Veteran Preference Information