Account Manager

Our client launched in 2009 to connect and inform senior executives pursuing investment opportunities in telecoms, media and tech (TMT) globally. Since then, they have established the leading business intelligence and data service on mergers, acquisitions and new investments in TMT and a critically acclaimed series of annual events gathering industry, finance and advisory leaders in London, New York and Singapore. We are now seeking an exceptional Account Manager to accelerate the next phase of our client’s global growth. As they scale rapidly and establish their new office in New York, this role will be central to driving revenue growth in their strongest and most strategically important market. This is a high‑impact position responsible for deepening relationships with valued clients, expanding subscription revenue, and strengthening our client’s position as the trusted intelligence partner to the world’s top digital infrastructure dealmakers. You will manage a portfolio of accounts across Investors, Banks, Advisors, Law Firms and Operators ensuring they extract maximum value from their market‑leading platform and continue to increase their investment as our client rolls out exciting new product developments. This is an outstanding opportunity to join a fast‑growing B2B subscriptions business in a red‑hot sector and play a pivotal role in shaping its next stage of expansion. Responsibilities Account Growth & Retention: Drive retention and revenue growth across a portfolio of approximately 60 accounts, ensuring clients continue to see strong value in our subscription products. Client Relationship Excellence: Deliver high‑quality account management that strengthens relationships, enhances satisfaction, and supports smooth, timely renewals. Upsell & Expansion Opportunities: Deeply understand client workflows, priorities, and investment themes to position relevant product enhancements and new modules. Map client organisations to uncover whitespace, new stakeholders, and additional buying centres. Build compelling commercial proposals that clearly articulate ROI and long‑term value. Maintain strong deal momentum through disciplined follow‑up, stakeholder alignment, and effective objection handling. Strategic Account Planning: Develop and execute structured account plans that highlight growth opportunities and support long‑term client engagement. Pipeline Management & Forecasting: Maintain a well‑managed pipeline with accurate forecasting, strong commercial discipline, and consistent CRM hygiene. Key Attributes B2B Subscription Account Management: 2‑5 years’ experience in managing and growing B2B subscription accounts, engaging confidently with senior stakeholders across financial‑market clients. A proven ability to deliver strong retention, drive account growth, and consistently meet revenue targets within the B2B subscription space—ideally in TMT or financial sectors. Skilled at building and converting a pipeline of growth opportunities, with disciplined CRM management (Salesforce) and reliable forecasting. Highly motivated, commercially minded, and able to work independently while maintaining strong personal performance and activity levels. Comfortable partnering with cross‑functional teams to share client insights, support product development, and enhance overall client satisfaction. Strong communication and presentation skills, with the confidence to engage senior stakeholders and operate effectively in a fast‑paced, entrepreneurial environment. Excellent organisational skills, attention to detail, and the ability to manage multiple priorities and deadlines with consistency. Quick to build deep product understanding and stay informed on the key trends shaping M&A activity across the TMT and finance sectors. Bring a proactive, optimistic, and solutions‑focused mindset, approaching challenges with creativity and resilience while inspiring confidence and driving continuous improvement. Operate with a strong commercial focus, combining disciplined execution with a consultative, client‑centric approach. Committed to elevating account management processes, bringing structure, discipline, and a drive for excellence. Use a structured renewal and account management process to align the customer journey with our product value and clearly articulate our competitive advantage in the M&A intelligence space. What’s on Offer Play a pivotal role in delivering significant growth from our core customer base in a high‑growth red‑hot sector and market serving senior executives in financial markets. Hybrid model: 3 days in our office (Tues–Thurs), 2 days remote. Time Off & Wellbeing: 15 days annual leave + your birthday off, 401(k) pension scheme, paid personal and group volunteering. Annual charitable donations from company profits. We offer a collaborative, values‑led culture built around Real People, Real Relationships: Real Intelligence, and Real Impact. Salary: $120k plus $60k OTC and benefits Role type: Permanent Location: New York City #J-18808-Ljbffr