REGIONAL OPERATIONS MANAGER

Position Title

REGIONAL OPERATIONS MANAGER

Pay Grade 15 Salary $105,000 - $120,000 Other Forms of Compensation

BONUS

Job Summary The Regional Operations Manager (ROM) is responsible for overseeing and supporting integrated facilities services, including both hard and soft services, across multiple client locations. This role ensures operational excellence, financial accountability, regulatory compliance, and client satisfaction while leading cross‑functional teams. The ROM operates across all service lines and is not limited by traditional functional boundaries. Responsibilities may expand, change, or be reassigned based on business needs, client expectations, and operational demands. Duties and Responsibilities Regional Leadership & Operational Oversight Provide strategic leadership across all assigned sites, including but not limited to additional or expanded duties as assigned. Ensure SOP standardization and operational consistency, including but not limited to additional or expanded duties as assigned. Conduct audits and implement corrective actions, including but not limited to additional or expanded duties as assigned. Maintain operational continuity during disruptions, including but not limited to additional or expanded duties as assigned. Hard Services Management Oversee maintenance programs and technicians, including but not limited to additional or expanded duties as assigned. Manage HVAC, electrical, plumbing, and building systems, including but not limited to additional or expanded duties as assigned. Ensure preventive and corrective maintenance execution, including but not limited to additional or expanded duties as assigned. Coordinate inspections and vendor services, including but not limited to additional or expanded duties as assigned. Soft Services Management Oversee janitorial, landscaping, and support services, including but not limited to additional or expanded duties as assigned. Ensure quality assurance and compliance, including but not limited to additional or expanded duties as assigned. Manage vendors and service delivery, including but not limited to additional or expanded duties as assigned. Coordinate special projects and programs, including but not limited to additional or expanded duties as assigned. People Management & Team Development Lead, coach, and develop teams, including but not limited to additional or expanded duties as assigned. Set expectations and performance standards, including but not limited to additional or expanded duties as assigned. Conduct evaluations and provide feedback, including but not limited to additional or expanded duties as assigned. Drive cross‑functional accountability, including but not limited to additional or expanded duties as assigned. Financial & Budget Management Manage budgets and financial performance, including but not limited to additional or expanded duties as assigned. Control costs and analyze variances, including but not limited to additional or expanded duties as assigned. Support forecasting and planning, including but not limited to additional or expanded duties as assigned. Client Relationship Management Serve as primary client contact, including but not limited to additional or expanded duties as assigned. Conduct business reviews, including but not limited to additional or expanded duties as assigned. Resolve escalations and align expectations, including but not limited to additional or expanded duties as assigned. Safety, Compliance & Risk Management Ensure OSHA and regulatory compliance, including but not limited to additional or expanded duties as assigned. Conduct safety audits, including but not limited to additional or expanded duties as assigned. Manage risk and incident response, including but not limited to additional or expanded duties as assigned. Qualifications Bachelor’s Degree 4+ years of experience Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client Computer skills with a working knowledge of Microsoft Word, Excel and Power Point Strong track record of client or customer satisfaction Equal Opportunity Employer Statement Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Compass Corporate maintains a drug‑free workplace. Applications are accepted on an ongoing basis. Benefits Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Certain positions may require Florida Level 2 background screening. For more information use the link provided by the employer. Req ID: 1537962 #J-18808-Ljbffr Compass Group USA