Selector Lead

Summary:

At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a Selecting Lead, you will be responsible for ensuring customer orders are selected accurately and on-time by assisting in labor allocation and troubleshooting problems within the Selecting area. Our Pick Lines (located on 3 levels) are the areas where labor re-allocation is needed. Selecting Leads will also assist with completing orders to meet productivity standards as needed.

Schedule: Wed-Sat 6:00AM-4:30PM

About Imperial (IDI)

Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options.

What sets us apart? Our singular focus is on providing retailers with the value, innovation, and differentiation they need to thrive in today's dynamic marketplace.

Our Mission prioritizes people, embraces change, and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers, communities, and the industry. At the center of it all is our amazing team.

Essential Duties and Responsibilities

• Monitor workload in assigned area and move labor as necessary.
• Monitor LFS for low batches/missing orders in assigned area.
• Ensure proper pickline flow and batch integrity in assigned area by utilizing and directing assigned Utility TMs in area.
• Promptly communicate any lack of available work or excess staff in their respective area to leadership.
• Works with trainers and also be a trainer to new hires; training them on selecting process and acclimate them to company culture, expectations, and connecting them to the team.
• Works with Supervisors to conduct selecting observations and join in coaching up lower performers.
• Picks low batches in zone.
• Collects and stray UFO/Damage items and brings them to appropriate receptacle.

Selecting Responsibilities:

• Reads order and numerical code to determine items to be picked.
• Correctly hear and follow directions from voice system (Lydia) through a headset, confirms order for customer, utilizing a scanner.
• Places items in totes, banding like items where appropriate, properly packing the order.
• Notifies line starter and stocker of any shortages.
• Pushes totes down rollers to next order selector.
• Marks materials with identifying information.
• Confirm orders upon completion by keying information into the computer database and/or using voice system [Lydia].
• Accurately pick and pack our customer orders ensuring a high level of quality and productivity.
• Meets productivity and accuracy standard.
• Other duties and tasks as assigned.

Qualification: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.

• High School Diploma or GED.
• Basic computer skills – requiring able to use a log in and password and follow simple instructions.
• Some warehouse experience preferred but not required
• Ability to read a limited number of two and three syllable words and to recognize similarities and difference between words and between series of numbers.
• Ability to speak and understand in simple English.
• Ability to add and subtract two digit numbers and to multiply and divide by 10’s and 100’s.
• Correctly hear and follow instructions from a voice headset, or read instructions from a scanner, computer or paper sheet.
• Ability to read alpha and numerical codes
• Equipment required for position – Lydia, Pro Glove, Headset, Radio

Why Join Us

• Growth Culture: Opportunities for professional advancement
• Employee Perks: Discounted product store, food events, and summer food trucks
• Comprehensive Benefits: Health, dental, vision, 401(k), PTO and more
• Conveniently located 150 Blackstone River Rd. Worcester, MA on a Bus Route!

**A full comprehensive job description will be available during the interview process, this is a condensed job posting.