Senior Accountant

Senior AccountantEmpower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.SoftWriters is on a Mission to Save Lives!As the market leader in long-term care pharmacy technology, SoftWriters builds software that enables our pharmacy partners to deliver exceptional patient care to the most vulnerable populations. We are proud of our culture — rooted in integrity, innovation, accountability, and collaboration — and of our #1 Top Workplace designation in Pittsburgh.SoftWriters is entering a period of significant transformation across our finance and accounting function. We are upgrading our accounting system, billing utilities, and reporting capabilities, and modernizing long-standing manual processes into scalable, technology-enabled workflows. This role is central to that effort. We are seeking a seasoned accounting professional who can own core accounting responsibilities, contribute to system upgrades, and drive automation across the team as we scale.This is a high-impact, high-visibility role on a growing, tight-knit team where everyone wears multiple hats. The right person will combine deep accounting expertise with a builder's mindset — someone equally comfortable owning a complex reconciliation and re-engineering the process that produced it, all while maintaining audit compliance and strong internal controls.We're seeking a Senior Accountant to play a lead role in the accounting team's day-to-day operations and in the modernization of its systems and processes. This role owns and executes core accounting functions — including accounts payable, accounts receivable, collections, invoicing, reconciliations, and month-end close — while serving as a key contributor to accounting system upgrades, billing utility enhancements, reporting improvements, and process automation initiatives.That includes helping test and validate new accounting and billing platforms to ensure data integrity and process continuity through transitions. This person will also mentor developing colleagues and, over time, take on expanded responsibilities as the department evolves.We are looking for a strong, well-rounded accountant with the technical depth to modernize operations and the flexibility to handle both high-level and hands-on work in a growing-company environment.Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)Reports to: ControllerAccounts Receivable, Billing & CollectionsSupport and, where assigned, lead the AR process — customer invoicing, cash application, and account reconciliation.Lead or assist with collection efforts to maintain strong cash flow and address delinquent accounts.Collaborate with internal teams to resolve billing discrepancies and ensure timely, accurate invoices.Maintain supporting documentation for customer accounts, adjustments, and issue resolution.Accounts Payable & Vendor ManagementSupport the accounts payable process, including vendor invoice review, validation, and payment in accordance with company policy and GAAP.Research and resolve invoice discrepancies with vendors and internal teams.Process and reconcile employee expense reports and company credit card activity.Maintain accurate, organized, audit-ready AP documentation.Provide back-up coverage across accounting functions as needed.Month-End & Year-End CloseOwn recurring journal entries, accruals, balance sheet reconciliations, and variance analysis.Ensure reconciliations are timely, accurate, and GAAP compliant.Maintain accurate financial records and supporting schedules for close activities, and identify and resolve discrepancies in a timely manner.Prepare documentation to support internal and external audits, including audit requests, reconciliations, and evidence of controls.Support Accounting and Finance leadership with ad hoc reporting, analyses, and special projects.Process Improvement, Automation & System ImplementationEvaluate manual, legacy, and high-touch processes and lead automation and standardization using advanced Excel, workflow tools, ERP capabilities, and AI.Design, implement, and document new and improved processes, including SOPs and process maps, and train and cross-train team members on updated workflows.Serve as a key accounting contributor to the upgrade and implementation of the accounting system (ERP), billing utilities, and reporting tools, including requirements gathering, configuration, and fit-gap analysis.Validate data conversions and reconcile pre- and post-migration balances to ensure completeness and accuracy.Strengthen internal controls, documentation, and audit readiness across accounting workflows.Other duties as assigned.Minimum QualificationsBachelor's degree in Accounting, Finance, or a related field.5+ years of progressive accounting experience, preferably in a growing, multi-product, or complex operational environment.Strong understanding of GAAP, full-cycle month-end close, and internal controls.Proven ability to modernize, automate, and document accounting workflows.Advanced Microsoft Excel skills (complex formulas, pivot tables, lookups; automation a strong plus).Experience with ERP systems such as Sage 300 or similar.High attention to detail with strong problem-solving and analytical abilities.Clear, effective written and verbal communication skills.Ability to prioritize and manage multiple deadlines and projects in a fast-paced environment.Ability to independently identify process weaknesses and drive improvements end to end.Preferred QualificationsHands-on experience contributing to an ERP or billing system implementation or major upgrade, including testing and data validation.Experience with workflow automation, AI-enabled tools, or process redesign.Experience in a SaaS or software environment with recurring revenue and deferred revenue recognition.Experience supporting internal and external audits and public-company / SOX-style control environments.Why This RoleThis position offers a rare opportunity to modernize an accounting function from the inside — building automation, improving process, and contributing to new systems — while growing within a collaborative, high-performing team at a #1 Top Workplace.Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.Work-Life Balance:Hybrid work policy with flexible hoursRemote-Work Bank for additional flexibilityPaid parking providedPTO day on your birthdayFloating holidaysComprehensive Benefits:Competitive salary100% paid parental leave401(k) with company matchComprehensive medical, dental, and vision coverageGrowth-Focused Culture:Continuous learning and development opportunitiesCross-functional collaborationClear career advancement pathsOur Values in Action:Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing.Accountability and Ownership: Take initiative, own outcomes, celebrate wins.Customer-Centric: Direct connection to the pharmacies and patients we serve.Unyielding Integrity: Ethical decision-making in everything we do.One Team, Family Spirit: Collaborative environment where everyone's success matters.Ready to Apply?Join a team where your expertise can help modernize and transform a growing accounting organization. If you're passionate about accounting operations, systems improvement, and leveraging technology to drive business success, we'd love to hear from you.Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office. Relocation assistance is not provided.SoftWriters, Inc. is an equal opportunity employer. All qualified candidates receive consideration for employment without regard for race, color, religion, gender, national origin or citizenship status, age, disability, genetic information or veteran status.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.