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Senior Enterprise Support & Escalation Lead (Remote)

RealTime Software Solutions, LLC

San Antonio, TX
  • Remote job

RealTime Software Solutions, LLC is seeking a Principal Support Specialist responsible for providing dedicated support to strategic customer accounts. This role demands expertise in customer relationship management and escalations, ensuring top-tier service delivery. The ideal candidate has over 7 years of experience in customer support within a SaaS environment and excels in both technical and executive communications. This position allows for remote work, presenting an opportunity to join a leader in the clinical research technology sector. #J-18808-Ljbffr RealTime Software Solutions, LLC

Vacancy posted 3 days ago
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