Remote Senior Enterprise Escalation Lead
TeamViewer
Austin, TX
- Remote job
TeamViewer is hiring a Sr. Escalation Manager in Austin, Texas, responsible for managing enterprise customer escalations to ensure satisfaction and operational efficiency. Ideal candidates will have over 10 years of experience in problem management, excellent communication skills, and proficiency in tools like Jira and FreshDesk. The role emphasizes collaboration across teams to improve software quality. Competitive compensation, flexible PTO, and comprehensive health insurance are part of the offer. This position is remote within the USA. #J-18808-Ljbffr TeamViewer
Vacancy posted 1 day ago
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