Senior Product Support Analyst: Enterprise Escalations Lead
$90k - $120kBenchling
Benchling in San Francisco is looking for a Senior Product Support Analyst to enhance customer experience. The role involves supporting enterprise clients, leading complex escalations, and coordinating cross-functional teams. Candidates should have 5+ years of experience, with a strong background in IT and an understanding of life sciences. Benchling is committed to diversity and offers a hybrid work model where employees collaborate on-site three days a week. The compensation ranges from $90K to $120K. #J-18808-Ljbffr Benchling
$148.5k - $260.1k
...your career at the company leading workforce transformation... ...The ExperienceSalesforce Enterprise Security is hiring a Senior and Lead Security... ...automated processes and support improvement of tooling to... ...exfiltration, privilege escalation in agents, and model supply...SeniorFull time- OpenAI is seeking a senior, enterprise-focused communications leader to define and drive how we show up to businesses, from large enterprises... ...strategy that brings that story to life across channels. You will lead Business comms, shape narratives, drive proactive media...Senior
- A prominent AI/Fintech firm is seeking a senior GTM leader to expand its commercial footprint across Big Tech and startups. This leadership role includes driving enterprise acquisition, executing GTM strategies, and mentoring a high-performing team. The ideal candidate...Senior
- Higgsfield AI, based in San Francisco, seeks a Senior PR Manager - Enterprise & Crisis Communications to lead our global B2B communications strategy and protect... ...our commercial business. You'll work with Legal, Product, Sales, Marketing, and Investor Relations to ensure...Senior
- Runbook AI, Inc. is hiring an Engagement Manager to own enterprise deal cycles from discovery through signature. You will partner with product, engineering, and GTM to translate customer needs into actionable AI-driven workflows, shaping the playbook for future EMs and...Senior
- ...healthcare company in San Francisco is seeking an Enterprise Implementation Leader to enhance customer onboarding and support. You will lead full-cycle implementations and serve as... ...the company interacts with its innovative product and drive real impact in healthcare. #J-18...Senior
$131k - $191k
...managing end-to-end implementations, ensuring project alignment with customer goals. Candidates should have 3-7+ years of experience in enterprise software and exemplary communication skills. This hybrid role allows employees to work from the San Francisco office multiple...SeniorWork at office- Flagright in San Francisco is seeking an Implementation Manager to lead enterprise projects from onboarding through go-live. You will coordinate engineering and project management activities, ensuring successful implementations for complex B2B software solutions. The ideal...Senior
- ...Francisco is seeking an experienced Senior Deal Desk Manager to lead the end-to-end deal strategy... ...across Sales, Finance, Product, and Legal to structure complex enterprise opportunities, ensuring growth... ...skills. The position supports a hybrid work policy, emphasizing...Senior
- ...building relationships with brand partners. You will manage the pipeline from prospecting to signing agreements, focusing on securing enterprise deals. The ideal candidate has 6-10 years of relevant experience, a strong network in financial services, and a proven ability to...SeniorWork at office
$90k - $120k
...across our rapidly growing customer base. As a senior‑level Product Support Analyst you play a key role supporting our customers and... ...Success, Professional Services, and Sales). You lead or co‑lead enterprise escalations as they arise, establishing clear ownership, cadence...Work at officeLocal areaFlexible hoursRotating shift3 days per week- ...customer base. The Product Support Analyst plays a key role on... ...participating in and leading internal Support projects... ...all our customers (Enterprise, Premier, Standard),... ...for a more senior role. Managing complex... ...Navigating ambiguity, escalations, and long-running investigations...InternshipWork at officeLocal areaFlexible hours3 days per week
- ...you become part of the leading enterprise solution for... ...About the job As a Senior Implementation Manager... ...Fountain's growing suite of products. As the primary point... ...efficient ways to teach and support customers Complete... ..., and acting as an escalation point for customer...SeniorHourly payWork experience placementRemote workHome officeFlexible hours
- ...Member of Technical Staff, Applied ML, to design and deliver custom LLM solutions for enterprise customers in a hybrid, remote-friendly environment with offices in major cities. You will lead technical design, build, and deployment of frontier-model capabilities, working...SeniorRemote work
- ...Wells Fargo is seeking a Senior Lead Data Management Analyst to lead strategic data management... ...outcomes across the enterprise. This role partners with... ...characteristic.Employees support our focus on building... ...obligations, timely and effective escalation and remediation of issues...SeniorFull timeWork experience placementWork at officeRemote work
- ...Wells Fargo is seeking a Senior Lead Treasury Management... ...as a part of Enterprise Functions.Learn more... ...knowledge of treasury products, liquidity management... ...characteristic.Employees support our focus on building... ...timely and effective escalation and remediation of issues...SeniorFull timeWork experience placement
- ...integrated, forward-looking product organization with end-... ...Fargo is seeking a Senior Lead Business Execution Consultant to support the Liquidity Product team... ...reporting, and enterprise coordination.This role... ..., timely and effective escalation and remediation of issues...SeniorFull timeWork experience placementWork at office
- Higgsfield AI in New York seeks a Senior PR Manager - Enterprise & Crisis Communications to lead global B2B communications and protect the company's reputation as... ...across the business, partnering with Legal, Product, Sales, Marketing, and IR to position Higgsfield...Senior
- Mytra, located in Brisbane, California, is seeking a Senior Business Development Manager to shape our enterprise sales strategy. This role involves leading cross-functional initiatives, driving engagements, and establishing a scalable sales framework to enhance customer...Senior
- Gamma is seeking a Senior Product Manager to own the B2B product roadmap end to end in San Francisco. You will define and ship features that drive enterprise adoption and expansion, balancing needs of enterprise and SMB customers with a consumer-grade experience. You'll...Senior
$184k - $230k
Turo Inc in San Francisco is seeking a Manager, Enterprise Security to lead a team of Security Engineers. This role focuses on implementing Zero Trust principles, ensuring system integrity, and protecting against threats. Candidates should have 10+ years of enterprise security...SeniorWork at office- ...an experienced Portfolio Manager for its PMO team in San Francisco. In this role, you will manage complex client relationships and lead your team through the post-sales lifecycle while actively participating in the work. The ideal candidate will have over 6 years of experience...SeniorFull time
- Adobe Inc. is seeking a senior leader to shape the Enterprise commercialization strategy across Creative, Business, and Workflow product groups. You will drive offers that create long-term... .... You will synthesize data to support executive decisions and scalable growth...Senior
- BridgeBio in San Francisco is seeking a senior IT Business Solutions Analyst to own day-to-day administration of core HR and Legal systems, including Workday, VNDLY, Greenhouse, and Malbek CLM, driving process improvement and vendor coordination. You will bridge business...Senior
- Zingaro, Fidler, Wolfe & Co. is seeking a Senior Vice President of Revenue Cycle to lead oversight of revenue cycle operations across multiple hospitals... ...and optimization. This role is critical in ensuring enterprise integration and operational success within a complex...Senior
- ...partnerships within a B2B SaaS environment, possessing a proven ability to close multi-million-dollar deals. Responsibilities include leading co-sell motions, negotiating commercial terms, and mentoring Junior Partner Managers. Ivo offers competitive salary and equity,...SeniorWork at office
- Join to apply for the Senior Communications Lead role at Jobright.ai 1 day ago... ...customer success stories, and product launches. • Manage and... ...technology, deep tech, or enterprise hardware/software • Proven... ...Social Communications and Escalation Manager Internal Communications...Senior16 hoursFull timeFor contractors
$180k - $240k
Dormont Manufacturing Co is seeking a Customer Success Manager to oversee relationships with key enterprise customers. You will work directly with executives to ensure they realize the value of Vitalize's solutions while improving operational efficiency across their organizations...Senior- Okta is seeking a Sr. Customer Success Manager to support the Enterprise Sector in California. You will be a trusted advisor, align business... ...success plans, coordinate with Sales, Support, Engineering, and Product, and help customers realize ongoing ROI. Travel up to 25%...Senior
- ...answers platform for sales teams, seeks a Lead Customer Success Manager to act as a... ...Marketing, and Operations leaders within enterprise customers. You will manage a $5M+ book of... .... You will partner with Sales, Services, Product, and Marketing to enable cross‑functional...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Product Support Analyst: Enterprise Escalations Lead. Be the first to apply!
- senior product analyst San Francisco, CA
- product analyst San Francisco, CA
- work from home technical support specialist San Francisco, CA
- product support technician San Francisco, CA
- helpdesk support technician San Francisco, CA
- help desk assistant San Francisco, CA
- senior technical associate San Francisco, CA
- IT help desk technician San Francisco, CA
- technical solutions specialist San Francisco, CA
- desktop support analyst San Francisco, CA
