Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Product Support Analyst: Enterprise Escalations Lead

$90k - $120k

Benchling

Benchling in San Francisco is looking for a Senior Product Support Analyst to enhance customer experience. The role involves supporting enterprise clients, leading complex escalations, and coordinating cross-functional teams. Candidates should have 5+ years of experience, with a strong background in IT and an understanding of life sciences. Benchling is committed to diversity and offers a hybrid work model where employees collaborate on-site three days a week. The compensation ranges from $90K to $120K. #J-18808-Ljbffr Benchling

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Product Support Analyst: Enterprise Escalations Lead in San Francisco, CA vacancy
  • $148.5k - $260.1k

     ...your career at the company leading workforce transformation...  ...The ExperienceSalesforce Enterprise Security is hiring a Senior and Lead Security...  ...automated processes and support improvement of tooling to...  ...exfiltration, privilege escalation in agents, and model supply... 
    Senior
    Full time

    Salesforce

    San Francisco, CA
    1 day ago
  • A prominent AI/Fintech firm is seeking a senior GTM leader to expand its commercial footprint across Big Tech and startups. This leadership role includes driving enterprise acquisition, executing GTM strategies, and mentoring a high-performing team. The ideal candidate... 
    Senior

    SG Talent

    San Francisco, CA
    1 day ago
  •  ...healthcare company in San Francisco is seeking an Enterprise Implementation Leader to enhance customer onboarding and support. You will lead full-cycle implementations and serve as...  ...the company interacts with its innovative product and drive real impact in healthcare. #J-18... 
    Senior

    Collate

    San Francisco, CA
    7 hours ago
  • Runbook AI, Inc. is hiring an Engagement Manager to own enterprise deal cycles from discovery through signature. You will partner with product, engineering, and GTM to translate customer needs into actionable AI-driven workflows, shaping the playbook for future EMs and... 
    Senior

    Runbook AI, Inc.

    San Francisco, CA
    2 days ago
  •  ...customer base. The Product Support Analyst plays a key role on...  ...participating in and leading internal Support projects...  ...all our customers (Enterprise, Premier, Standard),...  ...for a more senior role. Managing complex...  ...Navigating ambiguity, escalations, and long-running investigations... 
    Suggested
    Internship
    Work at office
    Local area
    Flexible hours
    3 days per week

    Benchling

    San Francisco, CA
    17 hours ago
  • $131k - $191k

     ...managing end-to-end implementations, ensuring project alignment with customer goals. Candidates should have 3-7+ years of experience in enterprise software and exemplary communication skills. This hybrid role allows employees to work from the San Francisco office multiple... 
    Senior
    Work at office

    Menlo Ventures

    San Francisco, CA
    7 hours ago
  • Grid Dynamics is seeking a Senior Solution Architect to serve as a visible technical leader, translating ambiguous business challenges...  ...-stack solutions. You will own the architectural vision for enterprise product-data platforms, collaborating with executives, Product... 
    Senior

    Grid Dynamics

    San Francisco, CA
    1 day ago
  • $210k - $256.67k

     ...Oracle Cloud capabilities that support enterprise-wide decision-making,...  ...looking for Program Director, to lead a large & complex multi...  ...articles etc.Ability to work at a senior level within complex...  ...business and IT, Effective escalation and resolution pathsAbility... 
    Senior
    Full time
    Temporary work

    Infosys Technologies

    San Francisco, CA
    1 day ago
  • Mytra, located in Brisbane, California, is seeking a Senior Business Development Manager to shape our enterprise sales strategy. This role involves leading cross-functional initiatives, driving engagements, and establishing a scalable sales framework to enhance customer... 
    Senior

    Mytra

    Brisbane, CA
    1 day ago
  • Gamma is seeking a Senior Product Manager to own the B2B product roadmap end to end in San Francisco. You will define and ship features that drive enterprise adoption and expansion, balancing needs of enterprise and SMB customers with a consumer-grade experience. You'll... 
    Senior

    Applied Methods Ltd

    San Francisco, CA
    7 hours ago
  • A leading health-tech startup in San Francisco is seeking a Senior Implementation Manager to lead enterprise client implementations. This role includes designing solutions, managing cross-functional teams, and ensuring operational readiness. Candidates should have 10+... 
    Senior
    Remote job

    PHIL, Inc.

    San Francisco, CA
    1 day ago
  • Quiet Capital is looking for an AI-forward ABM leader to drive pipeline growth in strategic Health System and Enterprise accounts. You will build and execute tailored ABM strategies, working closely with various cross-functional teams to enhance engagement and revenue... 
    Senior

    Quiet Capital

    San Francisco, CA
    3 days ago
  •  ...an experienced Portfolio Manager for its PMO team in San Francisco. In this role, you will manage complex client relationships and lead your team through the post-sales lifecycle while actively participating in the work. The ideal candidate will have over 6 years of experience... 
    Senior
    Full time

    Madrona Venture Labs

    San Francisco, CA
    2 days ago
  • Vapi Inc. is seeking a DevSecOps Lead based in San Francisco, CA. This pivotal role involves enhancing the security posture for our...  ...play a key role in defining the future of voice AI, surrounded by exceptional talent and supported by top investors. #J-18808-Ljbffr VAPI
    Senior

    VAPI

    San Francisco, CA
    4 days ago
  • A government services provider in San Francisco is seeking a Senior Lead Network Engineer to enhance and maintain a large-scale network. This role involves operating network infrastructure, conducting vulnerability assessments, and developing documentation. Candidates should... 
    Senior

    CGS Federal (Contact Government Services)

    San Francisco, CA
    1 day ago
  • Zingaro, Fidler, Wolfe & Co. is seeking a Senior Vice President of Revenue Cycle to lead oversight of revenue cycle operations across multiple hospitals...  ...and optimization. This role is critical in ensuring enterprise integration and operational success within a complex... 
    Senior

    Zingaro, Fidler, Wolfe & Co.

    San Francisco, CA
    4 days ago
  •  ...partnerships within a B2B SaaS environment, possessing a proven ability to close multi-million-dollar deals. Responsibilities include leading co-sell motions, negotiating commercial terms, and mentoring Junior Partner Managers. Ivo offers competitive salary and equity,... 
    Senior
    Work at office

    Ivo

    San Francisco, CA
    1 day ago
  • Join to apply for the Senior Communications Lead role at Jobright.ai 1 day ago...  ...customer success stories, and product launches. • Manage and...  ...technology, deep tech, or enterprise hardware/software • Proven...  ...Social Communications and Escalation Manager Internal Communications... 
    Senior
    16 hours
    Full time
    For contractors

    Jobright.ai

    San Francisco, CA
    1 day ago
  • Lambda is seeking a Senior Business Systems Architect to lead enterprise systems across financial, supply chain, and customer-facing platforms. You will design scalable workflows, manage complex integrations, and drive automation initiatives while ensuring SOX compliance... 
    Senior
    Work from home

    Socket.dev

    San Francisco, CA
    7 hours ago
  • $114k - $172k

     .... Our flexible and neutral products, Okta Platform and Auth0 Platform...  ...Team Okta is the leading independent identity provider...  ...to do their best work. The Senior Product Analyst Opportunity Within TDI, the...  ...the critical bridge between enterprise-level governance and engineering... 
    Senior
    Full time
    Work at office
    Local area
    Flexible hours

    Okta

    San Francisco, CA
    1 day ago
  • $158k - $217k

    Snowflake Partner Solution Lead - West RegionAs a...  ...Year, you will act as a senior technical and...  ...enabling repeatability, supporting complex pursuits, and...  ...aligned to Snowflake’s product strategy.* Represent Slalom...  ...complex sales cycles and enterprise-scale programs.*... 
    Senior
    Temporary work
    Local area

    Slalom

    San Francisco, CA
    1 day ago
  • Lead, Incidents & Escalations, User Operations OpenAI’s User Operations team shepherds...  ...that our customers' product experience is nothing short...  ...building the very first post-AGI support team. We resolve complex...  ...to established global enterprises. About the Role We are looking... 
    Work at office
    Relocation package

    OpenAI

    San Francisco, CA
    2 days ago
  •  ...frameworks and policies, support strategic decision‑...  ...expands across products, markets, and regulatory...  ...What you’ll do As Senior Director, Enterprise Risk Management, you...  ...Responsibilities: Lead the evolution of Airwallex...  ...standards, escalation protocols, and enterprise... 
    Local area

    Airwallex Pty Ltd.

    San Francisco, CA
    4 days ago
  •  ...OpenAI Partner Solution Lead, you'll collaborate...  ...engaged at the right time.Support sales pursuitDevelop clear...  ...with OpenAI ChatGPT Enterprise and familiarity with AI...  ...ways of working, and new products and services to life....  ...at the Principal or the Senior Principal level, the... 
    Senior
    Temporary work
    Local area

    Slalom

    San Francisco, CA
    2 days ago
  • Principal or Senior Principal, Anthropic AI SolutionsAI...  ...require travel to support the region between 25-...  ...Anthropic Partner Solution Lead, you’ll partner with...  ...workflows, and enterprise deployment patterns. The...  ...scalable, secure, and production-ready implementations.... 
    Senior
    Temporary work
    Work at office
    Local area

    Slalom

    San Francisco, CA
    4 days ago
  • $300k - $365k

     ...partnership operations, including escalation management and reporting...  ...competitive insights to inform product and business strategy...  ...capabilities into business value for enterprise or partner audiences Ability...  ...trust and influence with senior stakeholders across organizations... 
    Work at office
    Visa sponsorship
    Flexible hours

    Anthropic

    San Francisco, CA
    17 hours ago
  • $197.5k - $271.5k

     ...them discover the best products from around the world...  ...Strategy & Analytics Senior Lead to drive better decisions...  ...the leverage of every analyst on the team....  ...including the latest enterprise AI tools, to help you...  ...benefits designed to support your life inside and outside... 
    Senior
    Work experience placement
    Work at office
    Local area
    Remote work
    Monday to Friday
    Flexible hours
    3 days per week

    Faire

    San Francisco, CA
    1 day ago
  • $197.5k - $271.5k

     ...help them discover the best products from around the world to sell...  ...for a Strategy & Analytics Senior Lead to drive better product decisions...  ..., including the latest enterprise AI tools, to help you work smarter...  ...benefits designed to support your life inside and outside... 
    Senior
    Work experience placement
    Work at office
    Local area
    Remote work
    Monday to Friday
    Flexible hours
    3 days per week

    Faire

    San Francisco, CA
    1 day ago
  • $120k - $185k

     ...Technical Compliance Analyst New York City,...  ...mission to help enterprises transform expert...  ...performance, and production-ready systems. We...  ...or IAM privilege escalation paths, you...  ...for the Security Lead and executive team...  ...Incident Readiness: Support the Security Team... 
    Senior

    Snorkel AI

    San Francisco, CA
    2 days ago
  • Coinbase is seeking a Compliance, Threat & Risk Assessment Manager to spearhead enterprise-wide risk assessments, identifying inherent risks, evaluating controls, and articulating key findings for executive leadership. You will partner with MLROs and cross-functional stakeholders... 
    Senior

    Coinbase

    San Francisco, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Product Support Analyst: Enterprise Escalations Lead. Be the first to apply!