Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

Planet Fitness - PF Baseline Fitness

Job Description

Job Description

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

Honesty and good work ethic
Strong customer service skills
Basic computer proficiency

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in San Bernardino, CA vacancy
  •  ...Job Description Job Description Position Title:  Customer Service Rep Location:  Colton, CA Duration: 04 Month Contract  Status...  ...Who they are:  Above and Beyond Talent Acquisition proudly represents our Client, a global leader in water, waste, and energy... 
    Suggested
    Contract work
    Work at office

    Above and Beyond Talent Acquisition, Inc

    Colton, CA
    7 days ago
  •  ...animal care facility committed to providing exceptional veterinary services to our community's beloved pets. We are seeking a friendly and...  ...to our mission of delivering high-quality care and excellent customer service to both our furry patients and their owners. Job... 
    Suggested
    Weekend work
    Weekday work

    Highland Village Pet Hospital

    Highland, CA
    26 days ago
  •  ...Customer Service Representative The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing... 
    Suggested
    Remote work
    Work from home
    Flexible hours

    Path Arc

    Rialto, CA
    1 day ago
  •  ...Job Title: Customer Service Representative Duration: 3 months Location: Colton, CA 92324 Duties: Answer customers' requests, schedule special pickups, and monitor customer pricing, set up new accounts in routing software with assistance from the Transportation... 
    Suggested

    The Planet Group

    Colton, CA
    3 days ago
  • $18.25 - $19.25 per hour

     ...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI: 1490 Address: 2890...  ...KKC products Essential Functions: * Provide exceptional guest service. Be courteous, always greet and thank all customers while making... 
    Suggested
    Weekly pay
    Full time
    Part time
    For contractors
    Local area
    Immediate start
    Shift work
    Night shift
    Day shift
    Afternoon shift
    Early shift

    Chevron

    San Bernardino, CA
    1 day ago
  • $17 - $20 per hour

     ...Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. --Job...  ...and delivering effective solutions. Experience in customer service, retail, or sales is preferred, along with the ability to multitask... 
    Hourly pay
    Full time
    Part time
    Work at office
    Monday to Friday
    Shift work
    Day shift

    A.D.S.

    San Bernardino, CA
    11 days ago
  •  ...union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills.... 
    Remote work
    Flexible hours

    Morphius Corp

    Loma Linda, CA
    2 days ago
  • $18 per hour

     ...a team player, problem solve, pay attention to detail and offer solutions based on our customer's needs. This position is responsible for taking customer calls, scheduling service and dispatching technicians. You must be organized and dependable, with the ability to take... 
    Hourly pay
    Flexible hours
    Night shift
    Weekend work

    Mr. Rooter

    Colton, CA
    4 days ago
  • $21 per hour

     ...Customer Service Representative ECLARO is looking for a Customer Service Representative for our client in Colton, CA. Our client is a leading environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery... 
    Contract work
    Work experience placement

    ECLARO

    Colton, CA
    1 day ago
  •  ...Customer Service Representative Location: Grand Terrace, CA, US Work Arrangement: Onsite PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability... 
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Local area
    Flexible hours

    Dover

    Grand Terrace, CA
    4 days ago
  •  ...Retail Team Member This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly... 
    All shifts
    Shift work
    Night shift
    Day shift

    G&M Oil Company, Inc.

    Highland, CA
    9 days ago
  • $20 per hour

     ...SPECIFICALLY IN RIALTO OR CLOSE NEIGHBORING CITY ONLY* Approach customers face to face to schedule water testing at no cost. In Store...  ...for any issues found. Whether it’s marketing and sales, service and installation, clerical or management, Lifetime Solutions provides... 
    Base plus commission
    Weekly pay
    Full time
    Work from home

    Lifetime Solutions, Inc.

    Rialto, CA
    1 day ago
  • $20 per hour

     ..., you’ll work inside a local Home Depot store, connecting with customers and offering a free home water test. No door-to-door sales — just...  ...customers in-store Share basic info about our water testing service Help schedule free in-home appointments   What we offer:... 
    Base plus commission
    Full time
    Local area
    Work from home
    Flexible hours

    Lifetime Solutions, Inc.

    San Bernardino, CA
    1 day ago
  • $19 - $20 per hour

     ...Customer Service Representative - Bilingual (English/Spanish) SAN BERNARDINO - SAN BERNARDINO, CA 92410 Overview Salary Range $19.00 - $20.00 Hourly Level Entry Position Type Full Time Category Customer Service Description Apoyo Financiero is a fast-growing... 
    Hourly pay
    Full time
    Work at office
    Shift work
    2 days per week

    Apoyo Financiero

    San Bernardino, CA
    1 day ago
  • $25 per hour

     ...looking for a highly motivated full-time Healthcare Call Center Representative who is willing to think creatively and empathically to help...  ...status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by... 
    Full time
    Local area
    Remote work
    Work from home
    Flexible hours

    Pair Team

    San Bernardino, CA
    2 days ago
  • $16.9 - $20 per hour

     ...Job Description Job Description BLISS Car Wash Customer Service Representative - $500 Sign on Bonus Base $16.90 - $20.00 hourly base pay, plus commission and incentives. Benefits: ~$500 Sign on Bonus ~ Hourly plus commission and incentives ~ Flexible... 
    Base plus commission
    Hourly pay
    Full time
    Part time
    Relocation package
    Flexible hours

    Bliss Car Wash

    San Bernardino, CA
    6 days ago
  •  ...Description ServiceMaster of Mira Loma, Servicing entire Inland Empire and Orange County,...  ...Overview Manages relationships with current customers and referral sources. Prospects for...  ...working hours to network and represent the company at business social events... 
    Full time
    Work at office
    Local area
    Immediate start

    ServiceMaster Restore 9430 - Riverside

    Riverside, CA
    25 days ago
  • $21.35 - $25.95 per hour

     ...Customer Service Representative Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment... 
    Full time
    Temporary work
    Work at office
    Monday to Friday
    Shift work
    Day shift

    Old Dominion Freight

    Bloomington, CA
    3 days ago
  •  ...that we are have a Pharmaceutical Sales Representative opportunity available in your area....  ...promoting pharmaceutical products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages... 

    Immune Biopharma

    Riverside, CA
    26 days ago
  • $69k

     ...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position...  ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Rialto, CA
    more than 2 months ago
  • $21 - $26.25 per hour

    Description Lift Your Career to New Heights with CJ Logistics! At CJ Logistics, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind... 
    Hourly pay
    Work at office
    Shift work
    Day shift

    CJ Logistics America

    Bloomington, CA
    3 days ago
  • Job Title Job description goes here. If there is no job description, only the job title is provided above. Dollar Express Stores

    Dollar Express Stores

    San Bernardino, CA
    3 days ago
  •  ...every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and...  ...school diploma (higher education preferred but not required) Customer service and/or retail experience preferred but not required... 
    Weekly pay
    Permanent employment
    Work at office
    Remote work
    Work from home
    Flexible hours

    Path Arc

    San Bernardino, CA
    4 days ago
  • $63k - $94.5k

     ...portfolio! What You'll Be Doing: As a Market Development Representative, you and your team will play a pivotal role in our success...  ...Use consumer and category trends as your toolkit to educate customers, solve challenges, and skyrocket sales – building brands is an... 
    Full time
    Part time
    Internship
    Live in
    Work at office
    Afternoon shift

    Sazerac

    San Bernardino, CA
    10 days ago
  •  ...Description Zaragoza Insurance Agency, a top-performing Farmers Insurance agency in Riverside, CA, is hiring a Sales Development Representative (SDR) to support our growing sales team. This is not your typical telemarketing role. While the position involves outbound... 
    Hourly pay
    Flexible hours

    Zaragoza Farmers Insurance Agency

    Riverside, CA
    9 days ago
  • $35k - $55k

     ...divh2Sales Development Representative/h2pAs a Sales Development Representative you will be a...  ...forging lasting relationships with our customers./ppWhat Youll Do:/pulliAs the Sales Development...  ...information about our RV products and services./liliUtilize provided scripts and... 
    Hourly pay
    Full time
    Part time
    Local area

    Camping World Holdings

    Colton, CA
    1 day ago
  • $23 - $25.5 per hour

     ...divh2Student Business Services Coordinator I/h2pCalifornia University of Science and Medicine (CUSM) is seeking a detail-oriented and customer-focused Student Business Services Coordinator I to support the daily operations of Student Business Services. Reporting to the... 
    Hourly pay
    Work at office
    Local area
    Immediate start

    California University of Science and Medicine

    Colton, CA
    1 day ago
  • $60k - $100k

     ...Cannabis Bulk Sales Account Representative Viridian Staffing's client is on the hunt for a skilled Cannabis Bulk Sales Account Representative...  ...their reach. We are looking for someone with exceptional customer service, sharp negotiation skills, and a remarkable ability to... 
    Work at office
    Local area

    Viridian Staffing

    San Bernardino, CA
    2 days ago
  • A growing company in customer service is seeking a Customer Account Representative in Rialto, California. The ideal candidate will serve as the primary contact for customer accounts, establishing long-term relationships and ensuring satisfaction. Responsibilities include... 
    Work at office

    Eclipserto

    Rialto, CA
    3 days ago
  • Overview Job Title: Customer Account Representative Location: [Insert Location Here] Job Type: Full-Time Schedule: Some weekends and holidays as...  ...are a growing company committed to providing exceptional service and support to our customers. As a part of our team, you... 
    Full time
    Work at office
    Weekend work

    Eclipserto

    Rialto, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!