Data Analyst

Data Analyst, Trust & SafetyQuick Summary of the Position: Data Analyst, Trust & Safety is responsible for providing insights to help define, enforce and promote policies, programs and products as part of Global Ethics and Compliance.Core Functions include:Generate reports and create presentations for key stakeholders, including Compliance and Executive leadership team.Design and build reports, scorecards and dashboards to support all Compliance functions.Generate insights, trends and actionable recommendations to support Operations, Product and client’s e-commerce marketplace teams.Position Description:This position is part of Analytics team responsible to support the business.Analyze and interpret information related to risk mitigation by identifying industry data trends (ex: reputational metrics, seller scorecard indicators) and benchmarks.Analyze data to identify trends, patterns, insights, and discrepancies in data; ensure data accuracy, synthesize compliance data in support of strategic business objectives; translate results into actionable recommendations/plans.Communicate compliance data insights and global trends related to the business.Design, coordinate, and implement new reporting, analysis, and data-management solutions; provide recommendations based on insights and research.Propose improvements for strategic and tactical initiatives (ex: driving experience scores, risk mitigation measures).This role will work in San Bruno and Sunnyvale locations but we will also entertain remote (US based) candidates for this role.Minimum Required Qualifications:Bachelor's degree in Statistics, Analytics, Mathematics, Systems, Information Technology, Computer Science, or related field.At least 1-2 year experience with Python/R (Python preferred).1+ year experience in Tableau/Looker or any other visualization tools (Tableau preferred).2+ year experience with SQL, RDBMS, Hive and No-SQL databases (for example Cassandra).Exposure to AI/ML based predictive modeling and Google Cloud Platform (GCP) is a plus.Experience with Hadoop, Hive, Spark, Kafka.Master’s degree/certificate in business analytics, data mining, or statistical analysis is a strong plus.Prior experience in eCommerce/Marketplace ecosystem would be a big plus for this role.