Support Analyst / Material Handler

Position: Support Analyst / Material Handler


Location: Lithia Springs, GA (Onsite)


Duration: Full-Time

Job Description


Role Overview


We are hiring a Support Analyst / Material Handler to execute daily operations for inspection, work order updates (learn and use ProcureAnt), de-kitting, and disposition preparation of decommissioned network hardware. The role ensures accuracy, traceability, and proper handling before warehouse handover.

Key Responsibilities


Inbound Inspection (Decom Hold)


Perform visual inspection for damage


Validate:

• Component completeness
• Packaging & labeling
• Country of Origin (COO)
• Serial numbers (S/N)
• Flag discrepancies and exceptions

Work Order Management (ProcureAnt)


Update WOs with:

• GPN quantity
• S/N and COO
• Hardware attributes
• Ensure system-physical alignment

Inventory Processing (De-kitting)

• Breakdown equipment by GPN/material type
• Move items to "Main" inventory locations
• Maintain traceable and organized staging

Decom Hold & Disposition

• Perform basic configuration checks
• Retrofit missing components (if required)
• Route inventory to:
• Reuse / Remarket / Scrap

Handover & Packaging

• Handover materials to Warehouse Vendor
• Maintain packaging supplies inventory
• Ensure hardware is securely packed to prevent damage

Key Skills & Experience

• 3-6 years in warehouse ops, hardware handling, or IT asset management
• Familiarity with network components and inventory processes
• Learn and use ProcureAnt
• Strong attention to detail and accuracy

Physical Requirements

• Ability to lift and rack equipment up to 40 lbs
• Comfortable working in warehouse/hub environments
• Adherence to safety and handling standards