Patient Engagement Coordinator (LPN)

Job Description

Job Description

Patient Engagement Coordinator – LPN

Preferred Care Home Health is seeking a motivated LPN to join our Administrative Services team as a Patient Engagement & Recapture Coordinator .

In this role, you’ll use your clinical knowledge to identify current and former home health patients following hospital or ER visits, reconnect them with services, and help prevent gaps in care. You’ll work closely with our Intake, clinical, and Account Executive teams to ensure patients receive a timely and seamless transition back to home health.

• Monitor hospital systems and CarePort for patient hospital/ER encounters.
• Contact patients and caregivers to support re-engagement with home health.
• Review clinical documentation, orders, diagnoses, medications, and discharge information.
• Coordinate required documentation and timely handoffs to Intake and Account Executives.
• Document outreach and outcomes while maintaining HIPAA compliance.
• Identify and escalate clinical or safety concerns appropriately.

• Current, Florida LPN/LVN license.
• Healthcare experience required; home health or post-acute experience preferred.
• Strong clinical knowledge and communication skills.
• Organized, proactive, and comfortable working independently.
• Experience with EMRs, CarePort, WellSky/Kinnser

At Preferred Care Home Health , we’re committed to delivering compassionate, high-quality care while creating a supportive work environment where our team can succeed. We value integrity, collaboration, and results and provide our employees with the tools and support needed to make a meaningful difference in the lives of our patients.

Join a team where your clinical expertise helps keep patients connected to the care they need.