Program Manager

Program Manager

Essential Duties

1. Performs supervisory duties including recruitment, interviewing, hiring, training, development and evaluating department staff; manages performance, conducts performance appraisals and recommends salary increases; takes disciplinary measures as needed.
2. Drafts and recommends new policies and procedures to improve agency outcomes or increase efficiency of administrative operations; ensures staff follow established practices, policies and procedures to achieve compliance with Agency expectations and standards.
3. Participates in the development and management of the department budget; monitors expenses and ensures compliance with approved budgets; seeks and implements methods to maintain cost effectiveness.
4. Develops and maintains effective working relationships with other agency department staff to coordinate services and functions as needed.
5. Maintains working knowledge of department standards and policies developed by Five Acres, Community Care Licensing and other regulatory bodies; develops personal and professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the art practices and participating in in-service programs where required.
6. Ensures all documentation and applicable systems are properly maintained in accordance with Agency, contract and policies and requirements; institutes audits of documentation as needed.
7. Incorporates Agency philosophy and mission in all aspects of job description.
8. Represents the department at community and professional meetings; leads and participates in department staff supervision and support meetings, and other meetings as appropriate.
9. Receives feedback with commitment to on-going refinement and professional growth.
10. Maintains confidentiality regarding employees and client operations of the agency.

Qualifications

• Minimum of a Bachelor's degree in related field (or equivalent work experience) with the ultimate level of required education dependent upon the specific department assignment.
• Demonstrated managerial skills sufficient to manage one or more departments through working supervisors.
• Very effective communication skills both oral and written, including public speaking; bi-lingual skills in Spanish/English are preferred.
• Demonstration of good judgment in making decisions, utilizing strong problem-solving and analytical skills.
• Ability to be flexible and adapt to changing needs by acquiring new skills and knowledge.
• Computer skills sufficient to meet production demands of the job including Microsoft Office and other required software
• Sensitivity to the different cultures represented among the clients, families and staff
• A keen appreciation and understanding of the Agency's mission and strategic goals.
• Maintains confidentiality regarding children, families and operations of the Agency.

Compensation Range: $89,783/yr - $158,767/yr

Work culture matters at 5A! We offer a comprehensive benefits package with a medical coverage option as low as $5 with free dental HMO, vision, life insurance, AD&D and disability insurance. We offer a 401k with an annual match up to 3%, annual performance reviews with up to 4% merit (6% for direct service providers), plus annual retention stipends. We offer team building retreats, wellness incentive, 12 paid holidays and flexible work schedules, including remote options for identified positions!