Team Member

Job Description

Job Description

Benefits:

• Family-friendly environment
• Employee referral bonus
• Performance bonus
• Competitive wages
• Free uniforms & promotional gear
• Flexible schedule
• Opportunity for advancement
• Training & development
• Employee discounts

Job Summary
If you enjoy making hungry people happy and thrive in a busy, family-friendly, team-oriented atmosphere, you should work at Charleys Frederick County Square. We are looking for Team Members to join us in serving Charleys made-to-order cheesesteaks, wings, fries, and more. We offer competitive wages, flexible scheduling, performance bonuses, and other cool benefits. If you can work in a fast-paced environment, serve guests with a smile, and work well with others, we want to hear from you.  

Duties and Responsibilities: 

• Master the complete Charleys menu, including limited-time items. 
• Communicate clearly, quickly, and politely with co-workers so our team serves guests a perfect order every time.
• Quickly and accurately prepare tasty food to delight customers while meeting restaurant, health, and safety rules.
• Properly and safely operate and maintain equipment to deliver consistent, safe meals for guests, while following all health and safety standards.
• Strive to deliver consistent quality, exceptional service, cleanliness, and outstanding value for each guest.
• Moves in and out of walk-in coolers and freezers to place and retrieve items. 
• Unloads, opens, and stocks inventory received multiple times a week.  
• Proactively cleans and organizes work areas and restocks to ensure a welcoming environment. 
• Wipes down counters, tables, trash receptacles, floors, walls, and restrooms to ensure guests enjoy a clean, safe environment.
• Removes trash and places it in the dumpster to maintain a clean, comfortable environment.  
• Move food, paper, and cleaning items to support efficient service and timely food preparation.
• Stock and rotate products as needed.
• Complete assigned prep work.
• Prepare food and drink items, including new menu additions, to offer guests a variety of fresh, enjoyable choices.
• Be friendly and attentive to every customer's needs to create a memorable experience.
• Promptly inform the immediate supervisor of all problems or unusual matters of significance.
• Performs functions for the assigned role during your shift, which may include cashier, grill cook, fry cook, etc. 
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements: 

• Able to stand for long periods of time and lift up to 50 pounds. 
• Able to work safely around hot and cold cooking equipment. 
• Correctly reads orders from a monitor.
• Safely handles raw, frozen, and cooked food products. 
• Completes hands-on training and occasional assigned coursework on a computer, tablet, or cell phone.
• Ability to remain calm and thrive under pressure.
• Be respectful and professional to guests, managers, and teammates. 
• Arrives at work on time.
• Flexible to work nights, weekends, and holidays.
• Must be 16 years or older.

Nice-to-Have:

• ServSafe or Food Handler's Certification
• Bilingual, including Spanish, American Sign Language, etc.