Banking Customer Service Leader AI-Driven Ops
ACN Opportunity, LLC.
ACN Opportunity, LLC. in Charlotte, NC is seeking a Customer Service Manager to build and lead a customer experience function from the ground up. In this pivotal role, you will design operations and manage teams, leveraging AI tools to enhance customer service delivery. The ideal candidate will have over 7 years of experience in customer service leadership, particularly within banking, demonstrating the capability of transforming support operations into proactive customer experiences. #J-18808-Ljbffr
- ...Capgemini as a Financial Services Digital Customer Experience Strategy... ...transformation deals. The leader owns large pursuit strategy... ...platforms and fintech/AI partners. Key Responsibilities... ...on the future of CX, AI-driven servicing, personalized banking, and connected customer...SuggestedWork at officeRemote workHome officeFlexible hours
- ...Overview Responsible AI in banking is not a constraint imposed from the outside, and it... ...introduces risk across model performance, customer impact, regulatory compliance, legal... ...management, information technology, financial services, enterprise risk management, or related...Suggested
- ...A global technology leader in Charlotte, North Carolina, seeks a ServiceNow Product Owner to lead the strategy for IT Operations Management... .... The role includes defining product vision and implementing AI-driven solutions to enable enterprise visibility and enhance...Suggested
- ...in Charlotte is looking for a KYC Operations Manager to oversee customer onboarding and compliance processes. The role requires expertise... ...KYC management, and team leadership, with a passion for utilizing AI technology to enhance compliance workflows. The ideal candidate...Suggested
- ...involves managing demand and supply activities for various categories, ensuring supplier compliance, and partnering with business leaders to enhance sourcing strategies. Ideal candidates will have 6 to 8 years of sourcing experience, strong negotiation skills, and the...Suggested
$159k - $279k
...and primary relationship leader for high-value... ...with CIB and Commercial Banking market teams, Underwriting... ...ensure the highest level of service to our dealers. In... ...inventory-heavy, supply-chain-driven, or asset-intensive... ...on building strong customer relationships balanced...Work experience placementInterim role- ...Charlotte, North Carolina, is seeking a skilled PMO Governance Leader responsible for portfolio planning and financial oversight across... ...a focus on delivering strategic priorities and fostering a data-driven reporting culture. Ideal candidates will have over 10 years of experience...
- ...Requisition ID: 1041 Customer Service Manager Customer-First... ...Operationally Excellent │ AI-Empowered Reports To... ...contact center leader and the strategic mindset... ...differentiator. You understand banking — the regulatory... ...into proactive, insight-driven customer experiences....Full timeLocal areaRemote workMonday to FridayAfternoon shift
- ...Strategic Staffing Solutions is seeking a Senior Application Security Engineer to lead threat modeling initiatives and develop AI-driven security solutions. You will analyze security risks, automate threat responses, and partner with engineering teams to embed secure practices...Contract work
- ...description below. Job Title - Python Lead with BANKING EXP Work Location - Charlotte,... .... Familiarity with event driven programming in Python.... ...understanding in building REST APIs/ Micro services architecture Good Development experience...Contract work
- ...management, business line controllers, and banking regulators, including the Federal Reserve Board... ...support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines...Immediate startRemote work
- Ignite Banking is looking for a Senior Director, Technical Client Engagement Manager in Charlotte, NC. This role leads complex client relationships to shape technical solution architectures and drive technology roadmaps in digital banking. The ideal candidate should possess...
$163.9k - $273.1k
...VP, AI Innovation & Enablement Lead with Purpose... ...At LPL, people leaders hold the key to the employee... ...with integrity, and are driven to help our clients succeed... ...institutions, servicing and custodying approximately... ...regarding an applicant's bank or credit card. Should...Work from home$103.6k - $189.7k
...a better working world. EY is a leader in serving the global financial services marketplace and the only professional... ...to dynamic new entrants across Banking and Capital Markets, Wealth and Asset... ...capital markets. Enabled by data, AI and advanced technology, EY teams...Summer holidayWork at officeLocal areaFlexible hours- ...for designing performance metrics, customer attribution frameworks, and peer benchmarking... ...+ years of experience in financial services, with focus on consumer banking or lending Experience designing and... ...frameworks over time. Deliver data-driven insights and recommendations to...Full timeWork experience placement
$124.36k - $146.3k
...At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities... ...of relationships. Secondarily, provides customer service, participates in joint sales calls with...Temporary workWork experience placementLocal area$186.43k - $310.75k
...Team's Passion At LPL, people leaders hold the key to the employee... ...and acquisitions, clearing service expansion, and delivering a best... ...performance reporting using data-driven insights. Represent... ...information regarding an applicant's bank or credit card. Should you...Work from home- ...highly motivated RFP Manager to lead the development of strategic customer responses. This hybrid role involves collaborating across teams... ...complex RFPs and enhancing overall proposal processes through AI and automation. The ideal candidate will have over 5 years of experience...
- ...governance, partnering with teams across the organization. Candidates should have a minimum of 5 years in data management within financial services, strong SQL skills, and an analytical mindset. SMBC Group's hybrid work model allows for a flexible working environment, requiring...Work at officeFlexible hours
- ...U.S. Bank is seeking a Fair and Responsible Banking Compliance Manager based in Charlotte, NC. This role will oversee the Fair and Responsible Banking Program, providing essential guidance for risk mitigation and compliance. The ideal candidate should have extensive experience...
- ...Description: The Federal Savings Bank is looking to expand our... ...rates while catering to a large customer base of veteran homeowners, those... ..., Portfolio, ITIN, Condos/Co-ops, Construction, HECM's, Multi-... ...led by Sales Division Leaders offered to Managers & LOs ready...Work at officeRemote work
$71k - $125k
...financial reporting systems (e.g., Workday, Essbase) • Curiosity-driven work ethic • Database querying and data transformation... ..., inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For...Work at officeFlexible hours$190k - $300k
...Director Client Relationship Executive - AI, Data & Tech to join the team.... ...and active daily prospecting. This leader serves as a client growth... ...scopes and hours)? Position GT's full-service Advisory approach - uniting data-driven insights, technology modernization,...InternshipSeasonal workWork at officeLocal areaFlexible hours3 days per week- ...IT Team Lead Make Next Happen Now. For more than 30 years, The Bank has helped innovative companies and their investors move bold ideas forward, fast. The Bank provides targeted financial services and expertise through its offices in innovation centers around the world...Work experience placementShift work
- ...global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees...Work at officeLocal areaWork from homeWorldwide
- 100 CRC Insurance Group, LLC in Charlotte, North Carolina is seeking a Program Manager to oversee PMO governance and delivery of complex cross-functional programs. The ideal candidate should have over 10 years of project management experience, with a track record of managing...
$85k - $90k
...development, and construction services in institutional-quality rental... ...manner, making financial bank deposits, and preparing and reviewing... ..., sales, marketing, and customer service background sufficient... ...ability to work independently, as a leader, and as a collaborative member...Full timeFor contractorsWork at officeLocal areaImmediate startMonday to FridayWeekend work$80k - $85k
...development, and construction services in institutional-quality rental... ...manner, making financial bank deposits, and preparing and reviewing... ..., sales, marketing, and customer service background sufficient... ...ability to work independently, as a leader, and as a collaborative member...Full timeFor contractorsWork at officeLocal areaImmediate startMonday to FridayWeekend work$85k - $90k
...- Lakehouse on Wylie role at Greystar Get AI-powered advice on this job and more exclusive... ...management, development, and construction services in institutional-quality rental housing.... ...in a timely manner, making financial bank deposits, and preparing and reviewing monthly...Full timeFor contractorsLocal areaMonday to FridayFlexible hoursWeekend workAfternoon shift- ...U.S. Bank in Charlotte, NC is seeking a CLO Deal Administrator Trust Manager to lead a team in oversight and management within the CLO Deal Administration organization. Candidates should have over 5 years of banking experience and strong leadership skills. This role involves...Work at officeRemote work
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