Leasing Specialist

About the Job

Position Summary:

Admiral Communities is seeking a motivated, detail-oriented Sales and Leasing Specialist to support multiple mobile home communities across East Tennessee. This is a full-time, in-office hands-on role based out of our corporate office. This position supports the sales and leasing team by coordinating prospects, maintaining accurate records, scheduling tours, and assisting with customer service. This role helps ensure an organized, responsive, and professional experience throughout the sales and leasing process.

Key Responsibilities:

• Responsible for taking inbound and making outbound calls, accurate documentation & following up in a timely manner.
• Responding to phone messages, emails, and website inquiries efficiently.
• Schedule property tours, meetings, and follow-up activities.
• Maintain accurate prospect, client, property, and transaction information in the CRM.
• Confident sales abilities while communicating with current prospects.
• Assist with tasks for online sales and rentals.
• Provide general administrative support to the sales and leasing team as needed.
• Maintain organized electronic and physical files in accordance with company policies.
• Ensure documents and activities comply with applicable policies, procedures, and fair housing requirements.

Qualifications:

• High school diploma or equivalent required.
• At least 1-2 years of experience in sales support, leasing, property management, real estate, hospitality, or customer service preferred.
• Strong written and verbal communication skills.
• Excellent organization, time management, and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office or Google Workspace.
• Experience with CRM, property management, or real estate software preferred.
• Professional, customer-focused approach with strong problem-solving skills.
• Ability to handle confidential and sensitive information appropriately.

Core Competencies:

• Customer service.
• Sales support and lead management.
• Relationship building.
• Administrative coordination.
• Document accuracy.
• Follow-through and accountability.
• Team collaboration.
• Adaptability and problem-solving.

Performance Measures:

Success in this role may be evaluated based on:

• Speed and quality of lead response.
• Accuracy and completeness of records and documentation.
• Appointment and tour coordination.
• Prospect follow-up and conversion support.
• Client satisfaction.
• Timeliness of reports and administrative tasks.
• Compliance with company procedures and applicable regulations.

What We Offer:

• Competitive hourly pay with commission and bonus potential.
• Paid time off after 90 days.
• Paid holidays.
• 401(k) retirement plan.
• Training and ongoing support from an experienced operations team.

Employment Requirements:

• Employment is contingent upon a successful background investigation.
• A valid driver's license and reliable transportation are required.

Equal Employment Opportunity:

Admiral Communities is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, disability, veteran status, or any other protected characteristic under applicable law.