Program Manager

Competitive Programs ManagerStripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.The Competitive Programs team, which is part of the Go-to-Market (GTM) Strategic Programs team, is a new team dedicated to establishing and scaling Stripe's Competitive Programs capability. Stripe operates in a dynamic and evolving competitive landscape. This role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users.The Competitive Programs team works alongside Market Intelligence to help Stripe identify meaningful threats and opportunities early, mobilize coordinated action across the company in priority situations, and turn market and deal signals into better Product, Marketing, and GTM decisions. We build the competitive operating system—program design, cross-functional coordination, deal-routing mechanisms, visibility, and accountability—while Product, Sales, PMM, Pricing, and other functions retain ownership for decisions and delivery in their domains.This is a full-stack program manager role. While the initial assignment is Competitive Programs, we are looking for a versatile program manager who can apply the same skills to other high-priority GTM initiatives as the team's mandate and Stripe's needs evolve.ResponsibilitiesBuild the foundations and operating mechanisms to turn ad hoc competitive programs into a repeatable, scalable playbookRun one or more named competitive programs to protect strategic business, close recurring gaps, and pursue opportunities to take sharePartner with Stripe's leadership to execute on initiatives to drive a strategic shift in company cultureYou will be successful in this role if you can turn an ambiguous problem into a clear program with the right objectives, owners, decisions, operating cadence, and measures of success. You will be a trusted partner to executive leaders across Sales, Product, Product Operations, Marketing, Market Intelligence, Pricing, Finance & Strategy, and GTM Operations. You will not be expected to make Product roadmap, commercial-policy, or account-strategy decisions yourself; instead, you will ensure the right functional owners are engaged, accountable, and able to make decisions at the pace required. You will need (1) superior communication skills to work across senior stakeholders from different functions and (2) are someone who thrives when solving complex problems with limited oversight.Minimum Requirements7+ years of experience in program management, business operations, GTM strategy, management consulting, or a related discipline. Experience working in a Sales, Marketing, Product, GTM Operations, or other commercial organization.A strong record of leading complex and ambiguous cross-functional programs from problem definition through implementation, adoption, and operational handoff. Experience managing global programs across regions, segments, and product lines.Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.Experience navigating multiple senior stakeholders with differing incentives, priorities, and decision rights.Demonstrated ability to structure ambiguous problems, synthesize qualitative and quantitative inputs, make recommendations, and drive decisions.Strong executive communication skills, including the ability to produce well-structured written updates, facilitate senior working sessions, and communicate risks or trade-offs directly.Proven ability to build and maintain an operating cadence across multiple teams, including tracking milestones, dependencies, actions, and escalations.A high degree of ownership, sound judgment, adaptability, and comfort working in a fast-paced and changing environment.Strong analytical skills and comfort using data to diagnose issues, assess program health, and guide prioritization.An enthusiastic "roll up your sleeves mentality" paired with a collaborative working style that builds trust.Someone who demonstrates leadership qualities throughout their work – taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverablesPreferred QualificationsExperience leading competitive programs, strategic account programs, product-launch programs, commercial transformation, or other high-stakes GTM initiatives.Experience working at a B2B technology, enterprise software, fintech, payments, or platform company.Familiarity with competitive intelligence, win/loss analysis, sales enablement, pricing, commercial strategy, or product-feedback mechanisms.Experience building a new operating model, program-management function, or repeatable playbook from the ground up.Experience partnering closely with Product, Product Operations, PMM, Sales, Pricing, Finance & Strategy, and GTM Systems teams.Comfort with SQL, BI tools, or other methods of analyzing pipeline, adoption, revenue, and operational data.