Airport Community Outreach Manager

Job Title

Responsible for building trust-based collaborative relationships with the community to mitigate aviation noise complaints and promote flying behavior which least impacts the local community. Assists in the daily operations of the airport and responsible for extensive public relations and communications with community, pilots, federal, state, and other local governmental agencies, other departments, consultants, businesses, tenants, facilities users, and stakeholders. Monitors flight activity; studies, analyzes, evaluates data and information; and develops recommendations for continual improvement of noise control, and airport administration and operations.

City Expectations: Certain essential city services are required to be maintained in any civil emergency. Depending upon the type of emergency, any and all employees may be activated as essential employees in the event of an emergency.

Duties & Responsibilities

Specific Duties and Responsibilities

Essential Functions:

1. Meets and confers with community groups and individual citizens, pilots, airport personnel, FAA officials, and other governmental organizations in order to educate the public of aircraft activities and investigate, analyze, and mitigate noise concerns and reduce complaints; prepares written communication on program-wide changes.
2. Promotes responsible flying and the "Fly Friendly" program. Gathers, responds to, and follows up with input regarding noise concerns and/or reports flight violations to the FAA.
3. Assists in fostering relationships with all stakeholders, including but not limited to citizens, tenants, and airport users; local, state, and federal officials; and other City employees.
4. Makes presentations to community groups regarding noise-related issues and concerns; provides detailed briefings to citizens and pilots regarding noise events and the voluntary "Fly Friendly" program.
5. Provides community tours and escorts of the airport's operating areas.
6. Monitors, maintains, and updates the airport's website, social media, newsletter, and other media platforms for community outreach.
7. May be required to transport, set up and monitor noise monitoring microphone equipment at various outdoor sites.
8. Conducts appropriate cost/benefit analyses regarding alternative approaches to noise abatement issues.
9. Serves as a liaison to municipal, state, and federal agencies, other airports, mobile home park, and outside consulting firms engaged by the City as needed.
10. Prepares a variety of written correspondence including special studies, memoranda, reports, and systems analysis.
11. Performs related work as required and other duties as assigned.
12. Fills role as airport senior leader when assigned by the Airport Director.

Responsibilities: Responsible for the accuracy of all functions and programs; the effectiveness of administrative interpretations and decisions; and maintaining good public relations for the department. Responsible in work to the Airport Director.

Minimum Qualifications

Minimum Education and Training

Possess a valid Florida Driver's license or have the ability to obtain within thirty (30) days from the date of hire, that is free of any serious violations.

Bachelor's degree in aviation management, business or public administration, emergency management or related field and three (3) years of experience in airport operations, public relations or emergency management response or;

Associate's degree in aviation management, business or public administration, emergency management or related field and five (5) years of experience in airport operations, public relations or emergency management response or;

High school graduate or equivalent and seven (7) years of experience in airport operations, business or public administration, emergency management or related field.

Minimum Qualifications and Standards Required

Skill Requirements: Ability to work independently of direct supervision and capable of sustaining regular and predictable attendance. Capable of interpreting and applying rules, regulations, policies and procedures. Ability to communicate effectively; make oral and written presentations; and complete all forms and reports legibly and accurately. Must be able to deal with stressful situations and deadlines; and deal with difficult people with courtesy and self-control while being flexible/adaptable to changing priorities and assignments. Ability to establish and maintain effective working relationships with supervisors, co-workers, agency representatives and the general public.

Requires a working knowledge of the current version of the Microsoft Office Professional software suite including proficiency with Word and Excel. Must have a basic understanding of the current version of the Microsoft Windows operating system. Familiarity with CentralSquare Software applications based on an iSeries system is preferred. Working knowledge of current versions of Internet browsers and Microsoft Outlook is also highly recommended. Ability to learn specific computer applications used in the Department.

Physical Requirements: Ability to sit, stand, walk, bend, stoop, lift, carry or minimal physical exertion. Requires finger and wrist dexterity and hand/eye coordination to perform keyboard functions. Ability to see; hear well, with or without aids; and speak clearly and distinctly. Capable of working under the pressure of deadlines and conflicting priorities. Reasonable accommodation will be considered for individuals with physical disabilities.

Supplemental Information

Working Conditions: Work is performed primarily in an office environment with some travel to various meeting sites.

Other: It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions.

Applicants (with the exception of current city employees) given a conditional offer of employment will be subjected to physical examination, drug, tobacco/nicotine screening, review of driver's license record, criminal background, and references from previous employers. The City of Venice values the service that veterans and their family members have given to our country and supports the hiring of returning service members and military spouses. Veterans' preference is available for certain service members, veterans, and family members. The City of Venice is an Equal Opportunity Employer and a Drug Free Workplace