Financial Center Manager II

Financial Center Manager Make banking a Fifth Third better®. We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. As a Financial Center Manager, you will lead and coach a team that drives consistent operating rhythms and ongoing relationship management while providing a memorable customer experience. You will deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment and are assigned to the best banker for proactive, ongoing support. You will consistently use the consultative sales process to identify financial needs of current and prospective customers and recommend the appropriate solutions. Your role includes sourcing, developing, coaching, and leading a team that reinforces our Core Values and business strategies, participating in community activities, following the Bancorp Code of Business Conduct and Ethics, and enjoying a well‑rewarded career with a company that helps you do your best work each day. Essential Duties and Responsibilities Deepen consumer and small business customer relationships by providing a memorable customer experience. Demonstrate and maintain a working knowledge of Fifth Third’s products, services, processes, and internal resources to stay informed, guide, and lead the team. Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions. Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support. Responsible for sourcing, developing, coaching and leading a team that reinforces our Core Values and business strategies. Cultivate a One Bank culture that proactively collaborates with business partners. Participate in activities that benefit the communities we serve. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee. Additional duties as assigned. Supervisory Responsibilities Provides employees timely, candid and constructive feedback; assists in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognizes and rewards employees for accomplishments. Assistant in developing an appropriate talent pool to ensure adequate bench strength and succession planning. Minimum Knowledge, Skills, and Abilities Required College degree or 2 or more years of experience in a sales environment. Previous management experience preferred. Experience in financial industry and managing a P&L a plus. Ability to professionally represent Fifth Third Bank in verbal and written communication. Capable of analyzing credit and financial information. Ability to successfully execute and coach sales activities. Exhibits business acumen. Demonstrated ability in making sound decisions. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Working Conditions Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training. Benefits Financial Center Manager II At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being. You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner. LOCATION – Bay City, Michigan 48706 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr