Salesforce Life Sciences Functional Architect Senior Manager

We Are: Accenture’s Salesforce Business Group — one of the largest and most experienced Salesforce practices in the world. We’ve been building on this platform since the beginning, which means we’ve seen what works, what doesn’t, and how to deliver at scale. We’re Master Certified across all 12 industries and clouds, and our team holds over 4,200 certifications including Certified Technical Architect (CTA). In Life Sciences specifically, we bring deep domain knowledge alongside our Salesforce expertise — helping clients modernize commercial operations, improve patient engagement, and build the platforms that power their next phase of growth. We invest in our people through ongoing training, specialization paths, and a culture of continuous learning. Visit us here to find out more about Accenture’s Salesforce practice.

You Are:

A Salesforce Life Sciences Functional Architect at the Senior Manager level within Accenture’s Salesforce Business Group. You operate at the strategic and executive layer of delivery — owning the overall solution vision for large, complex programs while guiding and developing the architects and leads beneath you. You are as comfortable presenting architecture trade-offs to a VP or Director as you are diving into a data model with a developer. You have strong opinions, earned through experience, and the judgment to know when to hold them and when to adapt. Clients trust you. Your teams learn from you.

The Work:

• Own the overall solution architecture vision for large-scale, multi-workstream Salesforce Life Sciences programs, ensuring coherence across functional design, technical implementation, data strategy, and integration.
• Serve as the senior liaison between business leadership and technical delivery teams — translating strategic intent into architecture direction and, where needed, stepping into a functional or technical lead capacity to break through design impasses, resolve ambiguity, or accelerate alignment across the program.
• Lead architecture governance across the delivery program — setting standards, conducting design reviews, and making binding decisions on platform direction and technical approach.
• Act as the primary solution escalation point for the delivery team; resolve cross-workstream design conflicts and align stakeholders on path forward.
• Serve as a trusted technical advisor to senior client stakeholders at the VP and Director level, translating complex architecture concepts into business impact narratives and facilitating alignment across business and technology leaders.
• Guide and mentor Manager-level Solution Architects, senior functional leads, and tech leads; actively develop the next generation of SA talent within the practice.
• Partner with Accenture’s alliance teams, Salesforce product teams, and third-party vendors to shape the solution approach and leverage the latest platform capabilities.
• Lead solution design contributions during pursuit phases, including architecture sections of RFP responses, solution demonstrations, and client orals.
• Drive practice development through reusable assets, architecture blueprints, and industry-specific point-of-view content for the Life Sciences commercial space.
• Manage solution risk at the program level — identifying systemic architectural risks early and working with delivery leadership to mitigate.

Here’s What You Need:

• Minimum of 10 years of progressive Salesforce delivery experience, with demonstrated tenure in solution architecture or senior platform leadership roles
• Experience architecting and delivering multiple large-scale, complex Salesforce programs in Life Sciences or an adjacent regulated industry (e.g., MedTech, Payer, Provider)
• Experience with Salesforce Life Sciences Cloud (LSC), Health Cloud, or equivalent pharma/biotech CRM platforms and expertise in how these clouds are applied across commercial, medical, and patient-facing use cases
• Experience leading delivery using Agile, hybrid, or scaled Agile frameworks at program scale (e.g., SAFe, multi-team Scrum) and shaping methodology decisions for the engagement
• Experience leveraging AI/ML capabilities (e.g., Salesforce Einstein, Agentforce, generative AI tools) within Life Sciences commercial solutions, including ability to advise clients on AI strategy and adoption
• Experience supporting Life Sciences clients and/or the Life Sciences industry at a senior delivery or advisory level
• A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years’ work experience)

Bonus Points If:

• Salesforce Certified Application Architect, System Architect, or CTA (Certified Technical Architect) designation
• Experience operating as a functional and technical hybrid — with enough depth on both sides to design end-to-end solutions without siloing into one lane
• Deep integration architecture experience including MuleSoft, event-driven architectures, or enterprise API strategy in complex Life Sciences environments
• Experience with commercial transformation programs in pharma/biotech: HCP engagement, field force enablement, patient services, or commercial data strategy
• Pre-sales leadership experience including owning architecture narrative for competitive RFP responses and executive-level solution presentations
• Relationship management experience at the Director and VP level with Life Sciences clients, with a track record of building trust and repeat engagement
• Experience building and leading high-performing, geographically distributed delivery teams at Senior Manager level or above

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