Experienced Automotive BDC Representative (Dealership BDC exp Required)

Job Opportunity At Kia Country Of Hilton Head

Kia Country of Hilton Head is seeking an energetic & driven individual to join our growing team. No automotive dealership experience is needed. We'll coach you on our proven sales tactics and how we've developed our long-standing customer relationships.

We are dedicated to providing you a career -- not just a job.

WE OFFER:

• COMPETITIVE Compensation package
• Insurance packages
• Paid vacation time

This position will be responsible for managing all aspects of Internet leads, inbound phone calls, and customer retention.

RESPONSIBILITIES:

• Oversee incoming leads for sales department
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Contribute to high scores for the manufacturer's customer satisfaction index (CSI)
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Responsible for making outbound sold and unsold follow-up calls
• Be available to respond to phone AND email inquiries in a professional, well-spoken manner
• Meet and exceed goals each monthly and quarter

REQUIREMENTS:

• Good verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Ability to hit sales quotas and closing percentages
• Must be willing to submit to a drug screen prior to employment
• Must have a clean & valid driver's license