Call Recording Speech Analytics Engineer 6364268

Accenture Flex offers you the flexibility of local fixed‑duration project‑based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and Diversity Inc’s Top 50 Companies for Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world‑class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities Implementation, configuration, and support of call recording, speech analytics, and workforce management solutions for the client. Hands‑on engineering, vendor coordination, testing, performance support, and post‑production stabilization. Participate in performance testing and tuning activities to ensure application stability and scalability. NOTE: Role requires 60% onsite client work in Pennington, NJ; Charlotte, NC; or Addison, TX and client mandated time away 5 days per quarter. Basic Qualifications 5+ years of experience in Call Recording and Speech Analytics. 10+ years of overall IT experience. Bachelor’s degree. Benefits Medical, dental, vision, and long‑term disability coverage. 401(k) plan. Paid time off. Compensation California – $44.00 - $54.00/hour Cleveland – $44.00 - $54.00/hour Colorado – $44.00 - $54.00/hour District of Columbia – $44.00 - $54.00/hour Illinois – $44.00 - $54.00/hour Maine – $44.00 - $54.00/hour Maryland – $44.00 - $54.00/hour Massachusetts – $44.00 - $54.00/hour Minnesota – $44.00 - $54.00/hour New York – $44.00 - $54.00/hour New Jersey – $44.00 - $54.00/hour Virginia – $44.00 - $54.00/hour Washington – $44.00 - $54.00/hour Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Accenture is an EEO and affirmative action employer of veterans and individuals with disabilities. #J-18808-Ljbffr Ultimate.ai