Training & Development Manager

Job Description

Job Description

Training Manager

Location: Miami Beach, FL
Job Type: Full-Time | Exempt
Industry: Luxury Hospitality

About the Opportunity

A well-established luxury beachfront resort in Miami Beach is seeking an experienced Training Manager to lead organizational learning and development initiatives. This role is ideal for a Human Resources professional who is passionate about employee development, onboarding, engagement, and creating impactful training programs that support organizational success.

The Training Manager will play a key role in enhancing employee performance, improving operational effectiveness, and fostering a strong culture of learning across all departments.

Key Responsibilities

• Lead the organization’s training and development initiatives to support business goals and employee growth.
• Identify training needs and create learning solutions through instructor-led, virtual, and online programs.
• Develop training materials including curricula, facilitator guides, participant manuals, presentations, and learning resources.
• Facilitate new hire orientation and manage onboarding programs.
• Evaluate training effectiveness and implement continuous improvements based on feedback and results.
• Ensure compliance with federal, state, and company training requirements.
• Support employee engagement, recognition programs, and team events in collaboration with Human Resources.
• Partner with department leaders to enhance workforce development and performance.
• Assist with additional HR projects and initiatives as needed.

Qualifications Required

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.
• 3–5 years of progressive Human Resources experience, including experience in training, learning and development, or organizational development.
• Experience designing, developing, and facilitating training programs.
• Strong understanding of adult learning principles and instructional design.
• Excellent written and verbal communication skills.
• Strong presentation, organizational, project management, and time management skills.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using Learning Management Systems (LMS), HRIS platforms, and training technologies.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Preferred

• SHRM or HRCI certification.
• Hospitality industry experience.
• Bilingual or multilingual communication skills.
• Experience with Paycom, Indeed, Canvas, AI tools, or related HR technology platforms.

Work Environment & Physical Requirements

• Ability to work in both indoor and outdoor environments.
• Ability to stand and walk for extended periods.
• Ability to bend, lift, and carry up to 30 pounds.
• Flexibility to work occasional evenings, weekends, and holidays as business needs require.

What We’re Looking For

We are seeking a collaborative, energetic, and service-oriented professional who enjoys helping others succeed. The ideal candidate is a creative trainer, strong communicator, and strategic thinker who can build engaging learning experiences while supporting a positive employee culture.

Benefits

Competitive compensation and benefits package, including opportunities for professional growth within a stable and respected hospitality organization.

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Apply today if you are passionate about employee development, training, and building high-performing teams within the hospitality industry.