Area Service Manager
$98.2k - $140.49kTrane Limited
- # Area Service ManagerPostulerremote type: Du lundi au jeudi, travaillez sur place avec vos collègues. Les vendredis, choisissez votre lieu de travail, en tenant compte des exigences de vos tâches.locations: King of Prussia, Pennsylvanietime type: Temps pleinposted on: Publié aujourd'huijob requisition id: JR-8120Faites partie de notre mission! En tant que chef de file mondial dans la création de solutions climatiques confortables, durables et efficaces pour les bâtiments, les habitations et le transport, nous avons la responsabilité de placer la planète au premier plan. Pour nous, chezTrane Technologies, ainsi que par l’entremise de nos entreprises, y comprisTraneetThermo KingLa durabilité n’est pas seulement une façon de faire des affaires—c’est au cœur de notre mission. Osez-vous regarder les défis mondiaux et y voir des possibilités porteuses d’impact? Souhaitez-vous contribuer à bâtir un avenir meilleur? Si vous avez répondu oui, nous vous invitons à envisager de vous joindre à nous pour repousser les limites du possible en faveur d’un monde durable.Découvrez nosavantagesconçu pour vous permettre de vous épanouir au travail et à la maison.Nous avançons avec audace.**Où se trouve le travail :**Du lundi au jeudi, travaillez sur place avec vos collègues. Les vendredis, choisissez votre lieu de travail, en tenant compte des exigences de vos tâches.**What's in it for you:**Trane in King of Prussia PA Horizon Dr is hiring for an Area Service Manager to join our team! In this role, you will be responsible for providing the leadership for all activities involving Service Repair, Upgrades/Enhancements, Service Agreements, and installation of new equipment lifetime of connectivity with that customer. Processes within that oversight include working with sales to provide timely service agreement pricing to customer support of sales through contract pricing on parts and service, field service coordination, technicians recruitment, training and development management of technicians, invoicing and collections, and customer satisfaction. **What you will do:*** P&L responsibility, provide monthly revenue forecasting, help drive service agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team (sales).* Budget Control Responsibilities including expenses as compared to targets for overhead items such as fleet, uniforms, tools and safety equipment.* Risk mitigation - responsible for managing risk in service agreements, service turnkey and repairs work.* Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to service customers, and leverage resources across the district. This includes emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.* Effectively attract, coach, counsel, train and develop all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process and technical skills to the highest degree possible.* Confirm margin expectations are met during sales and fulfillment activities. Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.* Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.* Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location. **What you will bring:*** 5+ years' experience in HVAC or a related field, technical systems (or equipment or skilled trades).* 3+ years' experience managing and coaching large teams and organizing work schedules.* Project management skills to oversee and drive successful project execution for startups and customer requests.* Tech-savvy with expertise in Microsoft applications. Salesforce experience considered an asset.* Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.* We prioritize practical experience, relevant skills, and alignment with our leadership principles.**Échelle annuelle de salaire de base ou échelle horaire de rémunération de base :**$98,200.00 - $140,490.00**Type de rémunération :**Salaire**Admissible à la prime**Yes**Admissible à la commission sur les ventes :**No**Avertissement**Nous nous efforçons d’offrir une rémunération concurrentielle pour ce poste, adaptée à divers facteurs. La rémunération réelle dépendra d’éléments tels que l’ancienneté, le mérite, la localisation géographique, la formation, l’expérience, les exigences en matière de déplacements et l’appartenance syndicale. Notre fourchette de rémunération est généralement basée sur la moyenne nationale du pays. De plus, les avantages sociaux peuvent varier selon la région, l’alignement d’affaires, la participation syndicale et le statut de l’employé.**Épanouissez-vous au travail et à la maison :*** Les avantages commencent DÈS LE PREMIER JOUR pour vous et votre famille, y compris l’assurance maladie et des programmes de mieux-être holistique offrant des incitatifs généreux – NOUS OSONS PRENDRE SOIN DE VOUS!* Les avantages liés à la création d’une famille comprennent une couverture pour la fertilité ainsi qu’un soutien pour l’adoption ou la gestation pour autrui.* Contrepartie au régime 401K jusqu’à 6 %, plus une contribution de base additionnelle de 2 %, pour un total allant jusqu’à 8 % de contribution de l’entreprise.* Les congés payés comprennent 15 jours de vacances, 9 jours fériés payés, 3 jours flottants, des congés de maladie et d’autres options pour appuyer le bénévolat et les congés parentaux.* Des occasions de formation et d’éducation sont offertes par les programmes de l’entreprise, en plus d’une aide aux frais de scolarité et d’un soutien à l’égard de la dette étudiante.Avis de non-responsabilité : Les avantages offerts peuvent varier selon les conventions collectives et les réglementations locales ou provinciales. Poste à risque en matière de sécurité :YesL’entreprise désigne certains postes comme étant à sécurité critique. Les postes à sécurité critique peuvent exiger que vous réussissiez des tests de dépistage de drogues supplémentaires. Ce poste est à sécurité critique :Nous offrons une rémunération concurrentielle ainsi qu’une gamme complète d’avantages sociaux et de programmes. Nous souscrivons au principe de l’égalité d’accès à l’emploi; toutes les candidatures qualifiées seront prises en considération sans égard à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, la grossesse, l’âge, l’état matrimonial, le handicap, le statut de vétéran protégé ou tout autre statut protégé par la loi.
- J-18808-Ljbffr Trane Limited
Vacancy posted 2 days ago
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