MDU Account Executive

Community Sales Account Executive

LiveOak Fiber is a fast-growing fiber broadband provider delivering high-speed, reliable internet to homes and businesses across the beautiful coasts of Florida and Georgia. Our mission is to improve quality of life in our communities through technology.

Employees enjoy 100% company-paid medical, dental, and vision coverage for themselves and their dependents, bonus potential, career development opportunities, and the chance to make a meaningful impact in the communities we serve.

The Community Sales Account Executive (AE) will be responsible for securing long-term Bulk and Right of Entry (R.O.E.) Agreements, Grants of Easement (G.O.E.), and access agreements with new and existing customers across multiple residential and community verticals. Each AE may be assigned a vertical focus or cross-trained across all verticals. Priority verticals include: 1. Multi-Dwelling Units (MDUs) 2. Homeowners Associations (HOAs) 3. Short-Term Rentals (STRs) 4. Private Roads/Neighborhoods The AE serves as a subject matter expert for their assigned focus areas, owning the full sales cycle: prospect identification, funnel management, presentations, financial modeling, contract negotiation, and closure.

Essential Duties & Responsibilities

Sales & Strategy

o Execute sales strategies to engage target verticals (MDUs, HOAs, STRs, and private road neighborhoods).

o Secure bulk and marketing agreements, access agreements, and easements.

o Develop and deliver presentations, financial models, and board/resident outreach campaigns.

o Identify opportunities and sell services to new and existing community clients.

o Achieve monthly/quarterly/annual sales and quality objectives.

Vertical-Specific Responsibilities

o AE MDUs & HOAs (Bulk & Access): Manage condo boards, HOA boards, and property managers. Present bulk contracts, financial models, and secure board approvals. Lead vote drives and resident outreach campaigns.

o AE Private Roads (Access): Focus on neighborhoods with private road ownership. Manage easements, access agreements, and resident canvassing. Work closely with construction and legal to finalize agreements.

o AE Short-Term Rentals (Bulk & Access): Engage vacation rental owners, property managers, and STR agencies. Develop bulk packages for complexes and access solutions for individual owners. Build relationships with STR associations and local tourism groups.

Client & Stakeholder Management

o Build strong, long-term relationships with clients and key stakeholders (property owners, developers, HOA/condo boards, attorneys, government officials, tourism agencies, etc.).

o Provide exceptional customer service, follow-up, and issue resolution.

o Act as brand ambassador at trade shows, chambers, events, and local networking functions.

Internal Collaboration

o Work with Engineering, Construction, Legal, Operations, and Marketing to ensure smooth agreement execution and onboarding.

o Provide market insights to leadership on dynamics and competition.

o Collaborate with marketing on targeted campaigns, sales collateral, and community events.

Data & Process Management

o Manage sales funnel, forecasts, and customer activity in Salesforce.

o Ensure accurate records of contracts, legal agreements, and sales status.

o Track ROE/GOE processes, legal documentation, and project status updates.

Knowledge, Skills & Abilities

Proven track record of achieving/exceeding sales targets

Excellent communication, interpersonal, and presentation skills

Skilled in persuasion, negotiation, and financial modeling

Ability to manage multiple priorities, projects, and deadlines

Strong organizational skills and attention to detail

Customer-first mindset with effective service and relationship skills

Proficient in Microsoft Office and Salesforce (Excel and PowerPoint proficiency required)

Knowledge of easements, legal agreements, and community governance structures (preferred)

Basic Qualifications & Competencies

35 years' experience in sales, real estate, telecommunications, or related fields

Experience negotiating legal agreements (ROEs, easements, contracts)

Associate's degree or equivalent work experience

Must be able to provide proof of eligibility to work in the U.S.

Preferred Qualifications & Competencies

Bachelor's degree

510 years' experience in MDU, HOA, STR, or telecom community sales

Deep understanding of community development, STR markets, or private road governance

Physical Demands & Working Environment

Sitting up to 65%

Walking/Standing up to 40%

Reaching/Lifting up to 10% (up to 45 pounds)

Work environment both indoors and outdoors

Travel up to 30%

There may be occasions when meetings, presentations, or events require early mornings, late evenings, or weekends.

STATEMENT

The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully.

This job description in no way states or implies that the essential duties described are the only responsibilities involved in the position. The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments.

This job description in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.