Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Senior Field Service Technician | Bolingbrook, IL If you're the kind of technician who takes pride in solving problems on the spot, thrives in the field, works independently, and keeps critical systems running, this role was built for you. As a Senior Field Service Technician, you won’t just maintain equipment. You’ll be the expert customers trust, the hands‑on professional who ensures water treatment systems perform safely, reliably, and efficiently. This role is for those who want responsibility, respect, autonomy, and meaningful impact. Why This Role Is Different You’re trusted to work independently at customer sites. You’ll receive specific, hands‑on training with opportunities for growth. You’re part of a company solving the world’s most critical water challenges. You’ll have day‑shift hours, overtime opportunities, and a compensated on‑call rotation. You’re backed by a strong benefits package starting day one. What You’ll Be Doing Installing, servicing, and maintaining water purification and treatment equipment using a company service vehicle. Troubleshooting mechanical, electrical, and plumbing‑related issues. Providing direct, customer‑facing support while representing Xylem professionally. Participating in an on‑call rotation, including occasional afternoons and weekends. Identifying and addressing safety concerns on customer and company equipment. Utilizing smart devices and Microsoft Office for documentation and reporting. Operating with high independence while supporting a team culture built on accountability and safety. Where You’ll Make an Impact You’ll report to the Bolingbrook service hub and travel daily to customer sites throughout the region, keeping essential water treatment systems running and helping ensure reliable, safe water solutions for commercial and industrial customers. Travel You Can Expect 50%+ daily travel using a company vehicle. Home daily (no regular overnight travel required for this posting). What We’re Looking For High school diploma or equivalent. 2–5 years of technical experience preferred; industrial or commercial process water experience is a plus. Mechanical aptitude; electrical or plumbing experience is a bonus. Experience using smart devices and Microsoft Office for service documentation. Ability to work in a high customer‑facing environment. Ability to identify and resolve safety concerns. Must pass background check, drug screen, MVR, and DOT physical. Valid driver’s license with a clean driving record. What We Offer The estimated salary range for this position is $30 to $35 per hour. Starting pay is dependent on multiple factors, such as skills and experience. 20 days PTO from the start and paid holidays. Generous retirement savings plan. Customizable health, dental and vision insurance (eligible on first date). Career progression plans. Reward and recognition programs. Paid parental leave. The Kind of Technician Who Thrives Here You’re someone who takes ownership in the field. You’re confident working solo, but you value being part of a mission‑driven team. You’re hands‑on, solutions‑oriented, and motivated by helping customers keep critical equipment running safely and effectively. Ready to Make a Direct Impact? If you're looking for more than “just another service job” — and want a role where your field expertise is trusted, valued, and central to solving real‑world challenges — we want to hear from you. We are a diverse, inclusive workplace. Proud to be an Equal Employment Opportunity (including disability and veterans) and an affirmative action employer. Xylem provides reasonable accommodations to enable all employees to perform essential job functions and reserves the right to modify the job description and assign additional duties as needed. #J-18808-Ljbffr Xylem