Office Systems Associate 2

This posting reflects an existing vacancy that we are actively recruiting for. About Konica Minolta Konica Minolta Business Solutions is a leading provider of digital solutions that help organizations design the future of work. With a portfolio that includes IT services, intelligent information management, video security, managed print services, and industrial and commercial printing, Konica Minolta supports clients with technology that empowers modern workplaces. Overview Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people? Join us as an Office Systems Associate 2 and work with a team dedicated to managing and enhancing printing equipment, cyber security, cloud data functionality, and more. Sign‑On Bonus Join us now and receive a $1,500 sign‑on bonus! Responsibilities Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal and connectivity troubleshooting. Use and maintain a variety of tools and gauges to repair and diagnose production machinery. Drive to customer sites within the assigned territory, track inventory supply, and keep customers informed on scheduling. Develop professional customer relationships and maintain a high level of customer satisfaction. Demonstrate progress in technical abilities, troubleshooting techniques, and productivity. Log service visits and document updates to the Konica Minolta Systems for each client account. Collaborate with the Account Management team to help resolve customer issues. What We Offer Hands‑on and computer‑based training on current and upcoming technology products & services. Exposure to IT networks and services with career growth opportunities. Competitive car allowance program and paid mileage. Company‑provided laptop and phone. An inclusive and flexible workplace that values new perspectives. Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401(k), employee assistance, and tuition reimbursement. Qualifications Minimum 0–2 years experience servicing/repairing office equipment or machinery. High School Diploma, GED, or equivalent experience. Preferred A+ or N+ Certification preferred; exposure to IT networks a plus. Equal Opportunity Employer Konica Minolta is an equal‑opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage, citizenship status, marital status or partnership status, genetic information, veteran status, or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. #J-18808-Ljbffr