Mitigation Technician

Job Description

Job Description

Company Overview:

At Compleat Restorations, we are more than just a restoration company, we are a team committed to rebuilding lives and communities. 

For nearly 50 years, Compleat Restorations has been South Central Pennsylvania’s trusted ally in disaster, helping businesses reopen their doors and families return home.

With offices located in Lancaster, York, and Lehigh Valley counties, our local team responds quickly, day or night. From a burst pipe in a living room to large-scale commercial losses, we bring full-service expertise and the people power to handle it all.

Our focus is simple: act fast, minimize disruption, and get life back to normal.

Position Overview:

The mitigation technician works under the mitigation lead. Their responsibilities would entail taking and following direction from the lead and performing all tasks at hand that are associated with all jobs and daily tasks.

Key Responsibilities:

• Follow instructions and complete tasks to high standards of quality
• Manage time efficiently to complete assignments within deadlines
• Work closely with team members to maintain a productive and supportive environment
• Take direction from supervisors and implement feedback effectively
• Maintain a professional attitude when working in customer homes or businesses
• Adhere to all safety protocols and company policies at all times
  
• Participate in 24/7 on-call rotation and respond to emergency jobs when available
• Perform other duties as assigned

  Required Qualifications :

• No experience required
  
• Ability to follow directions 
• Must be able to lift at least 50 lbs
• Valid driver’s license
• Ability to pass a background check and drug screening
• Strong communication and customer service skills
• Excellent attention to detail
• Willingness to learn documentation and processes

Work Environment and Physical Demands:

• Frequent travel to multiple residential and commercial job sites, often with varying schedules
• Work performed in diverse environments, including hot, cold, wet, humid, dusty, dirty, and odor-prone conditions
• Exposure to damaged structures resulting from water, fire, mold, or other property loss events, once areas are deemed safe
• Ability to work in confined spaces such as crawl spaces, basements, and attics
• Standing, walking, bending, kneeling, climbing, and working on feet for extended periods
• Ability to lift, carry, push, and pull materials, equipment, and tools weighing up to 50 pounds or more
• Use of personal protective equipment (PPE), including gloves, safety glasses, goggles, respirators, Tyvek suits, hard hats, and high-visibility clothing
• Exposure to cleaning agents, disinfectants, and restoration equipment in accordance with safety guidelines
• Prolonged periods of driving and occasional desk work for job documentation and reporting
• Work performed in fast-paced, time-sensitive, and occasionally high-stress situations

What We Offer:

• Career advancement opportunities 
• Consistent work with a company that values and invests in its employees
• Ongoing training and support to help you grow professionally

• Safety-driven work culture
• On-call incentive pay
• Opportunities to work at various job sites
• Paid travel to job locations
• Enjoy eight hours of paid time each year to participate in community volunteer activities.
• Company vehicle use for job site transportation
  
• Competitive wages: $18–$20 per hour, based on experience
• Comprehensive benefits package, including:
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Paid Time Off and Holidays
  • 401(k) with company match

Compleat Restorations is an equal opportunity employer committed to providing reasonable accommodations under the ADA; employment is at will and may be terminated by either party at any time, with or without cause, in accordance with applicable law.