Program Manager

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please to open the examination bulletin and follow the instructions on “How to apply”.

The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit. 

Program Manager

Under the general direction of the Assistant Director, the Program Manager (PM) is responsible for planning, organizing, and managing the work of the Utility Audits Branch (UAB) and reports to the Assistant Director of the Utility Audits, Risk and Compliance Division (UARCD).The PM provides leadership within the Division by establishing strategic direction for Program and Project Supervisors, as well as analysts. The PM coordinates the Branch's work with other Branches, Sections, and Commission divisions, as needed, and actively participates as a member of UARCD's management team. The PM's primary responsibilities include providing leadership and strategic direction for Branch activities; directing Branch operations, including determining staffing needs and resource allocation; reviewing work products to ensure quality and consistency with established policies and procedures; overseeing staff development and performance management, including training, hiring, promotions, performance evaluations, and discipline; and performing general administrative duties for the Branch and the Division. The incumbent will incorporate diversity, equity, and inclusion principles into policy and procedure analysis, stakeholder engagement, and internal processes.

The position requires excellent verbal and written communication skills, strong analytical abilities, and the ability to work effectively both independently and in a team environment. The incumbent must also be able to coordinate and participate in multiple projects simultaneously.

Travel is required for this position.

You will find additional information about the job in the .

Working Conditions

This position is posted at multiple headquarters locations, but the posting is for the same position, and applicants should choose the headquarters location to apply for that is closest to their residence
This advertisement is listed specifically for Sacramento location. All identified locations will be considered as one candidate pool to fill one position.

• San Francisco location, please apply to JC# 532711

Apply to only those location(s) in which you are willing to work.
This position requires travel.

This is a hybrid position that will require the selected candidate to report to their assigned headquarter office a minimum of two (2) days a week. Hybrid positions may be eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. In accordance with CPUC Telework Policy, telework arrangements are subject to change and may be reevaluated at any time.

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.

Please number your responses in the same order as the questions are listed,(1- 3). Provide separate responses for each of the three questions.

1. Describe your experience preparing for and delivering presentations, briefings, or other information to decision makers or stakeholders including the purpose, presentation, your role, and the audience.
2. Describe your leadership experience and style, including managing teams, staff development and training, and progressive disciplinary actions.
3. Describe your experience related to strategic planning, including establishing goals and executing those goals.

For helpful guidance on writing an effective SOQ, please see the Work4CA guide.

It is strongly encouraged to apply through your CalCareer Account at 

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at 

Employment information on the STD 678 State Application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Benefits

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) is required. Please see “Special Requirements” for instructions.