Solution Consultant

Lead business and technical discovery to uncover customer requirements, pain points, and success criteria Design and deliver tailored product demonstrations Foster relationships with third-party vendors and partners to enhance solution offerings Own proof-of-concept engagements, including scoping and success criteria Respond to RFPs/RFIs and security questionnaires Partner with Account Executives on account strategy and deal planning Act as the technical voice of the customer to Product and Engineering Handle basic objections regarding architecture, security, and integrations Stay current on technologies, industry trends, security and compliance, and business needs Provide feedback to Product and Engineering based on customer, competitor, and partner insights Standardize demo best practices, documentation, and reusable assets Train sales teams on effective demo positioning and usage Coordinate customer requirements and roadmaps with Services Delivery Requirements 3–6 years in a pre-sales, sales engineering, or technical consulting role Technical knowledge of UCaaS, CCaaS, CRM, SIP, VoIP, AI, APIs, automation services, and integration patterns is preferred Ability to present confidently to technical and business stakeholders Familiarity with Nextiva’s competitive landscape, including RingCentral, Five9, Genesys, and Zoom Fundamental knowledge of Python, JSON, HTML, CSS, and JavaScript Ability to use AI tools to enhance workflows, identify repetitive tasks for automation, and share best practices Demonstrated ability to learn quickly, develop new processes, and adapt to new technology Fluent in English Travel up to 20% Knowledge of data security and privacy standards such as

HIPAA

, PCI, and GDPR is a bonus Knowledge of Spanish or French is a bonus Knowledge of Lucidchart, Google Dialogflow, Teams, WhatsApp, and Google G-Suite is a bonus Core Competencies Demonstrates expertise in pre-sales and technical consulting, with a strong focus on customer requirements, product demonstrations, and integration patterns. Proficient in UCaaS, CCaaS, and CRM technologies, with the ability to effectively communicate technical concepts to diverse stakeholders. Highest-signal resume keywords Pre-Sales Engineering Technical Consulting UCaaS Knowledge CRM Integration Python Programming ATS Optimization Keywords Hard Skills UCaaS CCaaS CRM SIP VoIP AI APIs Python JSON HTML Soft Skills Confident Presentation Relationship Building Adaptability Training Feedback Provision Industry Keywords Data Security Privacy Standards HIPAA PCI GDPR Tools & Technologies Lucidchart Google Dialogflow Teams WhatsApp Google G-Suite #J-18808-Ljbffr Jobtailor