Production Supervisor - 2nd Shift - Days Off: Monday & Tuesday

Job DescriptionJob DescriptionFounded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.

This role follows a 2nd Shift Schedule, working from 4:00pm - 12:30am, with designated days off on Monday and Tuesday. The Supervisor must execute the production plan as established by the Shift Manager and supervise an assigned team consisting of hourly production leads, production associates, machine leads and machine operators throughout the shift. The Supervisor is responsible for managing the performance of the individuals reporting to their respective team which includes participating in hiring, having coaching discussions, delivering feedback, and conducting performance reviews. Supervisors must be able to oversee multiple activities simultaneously and take ownership of the output of leads and associates working on their team. The Supervisor is responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes and must be able to perform basic troubleshooting processes. The Supervisor must be able to manage and troubleshoot all technological tools used in production (e.g., production tracker, scanners, date coder, etc.). The Supervisor is also expected to work closely with other functions within the facility to execute plant-wide initiatives.Detailed ResponsibilitiesPre-Production Set UpThe Supervisor is responsible for arriving prior to the start of production to receive the day's production plan from the Shift Manager. The Supervisor must coordinate with their production leads to set up all tables and/or lines prior to the arrival of production associates.Receives production targets from Shift Manager. Manages delegation of production tasks to production leads and ensures proper staffing for all tasksWorks with warehouse team to ensure all product required for production tasks has been dropped to the production floor in the quantities required for the production planSets up for each activity according to standard operating procedures (SOPs)Coaches production leads on set up processes and procedures to ensure that SOPs for table and line set up are followedEnsures workstations are setup for each production activity (labeling, portioning, meal bagging) in a manner that ensures we meet production targetsShares recommendations for improvements to safety, equipment, and/or SOPs with Continuous Improvement ManagerDemonstrates leadership during adoption of new processes and continually works to identify opportunities to gain efficiency and improve quality in production Portioning and Meal BaggingThe Supervisor is responsible for overseeing the portioning and meal bagging tables/lines and managing the output of their respective lines. Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe mannerEnsures all tables are operating according to Home Chef standard operating proceduresEnsures leads are properly utilizing production sheets and coming prepared to shift with multiple copies, if neededEnsures teams are on track to meet production targets for the dayVerifies that all meal bagging and portioning pods clearly understand what's expected of them in terms of output and quality standards, as well as tracking progress through the day via internal apps and tracking toolsIdentifies opportunities to improve portioning and meal bagging efficiency and shares ideas with Continuous Improvement teamSpeaks professionally and respectfully to leads and associates and provides on-the-floor coaching and motivation to boost production pace and improve qualityAnticipates product and packaging shortage issues and works with warehouse and/or runners to deliver more product to the floor to prevent a production haltWorks with quality team to resolve issues identified related to food safety and/or product qualityEscalates quality issues that may result in future product shorts to shift manager and procurementTakes responsibility for the accuracy of counts conducted by the leads through submissions and physical inventory reconciliationCoaches the leads on best practices related to counts, submissions, and usage of Ops AppsDemonstrates working knowledge of all production equipment and machinery (date coder, sprinter, PS-125, piston fillers) and can perform basic troubleshooting processesShippingThe Supervisor is responsible for overseeing shipping lines. Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe mannerWorks with warehouse team and runners to ensure all product required for shipping is present on the line and that sufficient replenishment quantities are available on the floor, requesting product through internal ERP systems as neededWorks with warehouse team to improve standard processes and procedures related to line set-upUtilizes boxing line set up sheet to verify line prior to the start of shippingFollows shipping SOPs and coaches leads and associates on shipping line SOPsMakes sure the shipping line remains organized throughout entire shiftWorks with quality department to ensure appropriate levels of FSQA staffing on the lineManages the pace of the shipping line, ensuring team is on pace to meet production targets and monitors hourly vs. internal toolsDemonstrates working knowledge of all shipping line equipment and technology and can perform basic troubleshooting procedures (scanners, case sealers, etc.)Output Tracking and Inventory ManagementThe Supervisor is responsible for ensuring counts delivered by their leads are accurate. Ensures all SOPs for inventory management are being followed by all leads and associates (standard number of portions and meal bags in a tote, standard number of totes in a tower, tower labeling procedures) Ensures WIP is stored in proper locationHolds leads accountable for delivering accurate counts Ensures counts are accurate and enters production numbers into tracker and/or approves progress submitted by leadsIdentifies possible issues with production counts and issues with tracker and escalates them to production manager or shift managerPromoting and Upholding Employee Safety and Food Safety ProceduresAs part of their daily responsibilities listed above, Supervisors are expected to continually promote and uphold employee and food safety. Specifically, the Supervisor:Ensures Leads / FSQA are conducting a GMP check on all their associates at the start of the shift and after lunchCalls out and corrects GMP violations when they occur and serves as an example of proper GMPsUnderstands the complete scope of GMPsEnsures working conditions are safe and that the team is using best safety practices (e.g., proper lifting technique, proper storage of blue wheels, etc.) Ensures all work areas and work surfaces are clean prior to starting productionEnsures work surfaces are properly sanitized when production team transitions between activitiesConducts daily sanitation walkthrough with FSQA when requestedEnsures that product is staged in a food safe manner Supports the efforts of the company to maintain our food safety system (SQF) and quality programsTraining, Coaching, and CultureSupervisors are expected to take people leadership seriously, spending almost a third of their time building and maintaining a high-performing, engaged team. Facilitates and leads huddles with assigned team to communicate safety topics, production plans, GMPs and changes to processesWorks with their leads to help them better motivate and coach their assigned team of associatesTrains leads on their assigned team on all SOPs and actively coaches leads when SOPs are not executedCoaches and works with leads on problem solving as obstacles impacting production pace, safety, quality, or planned activities ariseManages conflict among employees on their assigned team as needed, but escalates more serious issues to the Shift ManagerEvaluates performance of their assigned team and provides performance feedback on an ongoing basisParticipates in the hiring/promotion process of associates and leads for their teamCultivates culture of mutual respect and demonstrates a "Safety First, Quality Always" mentalityIs approachable and collaborative with all hourly production associates and leads, especially their teamPost ProductionTakes ownership of production tracker, ensuring all progress is entered and accurate Works towards mastery of production tracking tools Writes "End of Shift" report via internal toolsMakes sure all required items are communicated to supervisors on the subsequent shift in the shift handoff This position requires 0-10% travel. QualificationsMinimum of 2+ years of successful supervisory or leadership experience in a fast-paced environment. Cross-functional experience in 2 more departments (warehouse, production, quality, procurement etc.) preferredTrack record of driving KPIs and meeting or exceeding goal requiredExperience in developing team members through both leading and managingProficient with Excel or Google Sheets, ERP systems, and mobile technology (tablets, cell phone, etc)Open availability to work weekend shifts Must be able to lift up to 49 pounds occasionally with or without reasonable accommodationMust have floor presence and be able to stand/walk for up to 10-12 hours in a cold environment less 40 degreesGeneral high school degree, or equivalent, (e.g. GED). More About UsPerks and BenefitsCandidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!Medical, dental, vision, life and disability insurance availablePaid holidays, sick time and vacation time401k programFlexible spending accounts for qualified medical, dependent care, parking, or transit expensesHow We Work TogetherWe are humble team players. We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.Be at Home at Home ChefWe all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at View email address on us.fitly.work.

Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.Illinois Pay Range $68,000—$74,000 USD To view the California Applicant Notice click here