Production / Technical Support II

Our client, a leading organization in the financial services industry, is seeking a Production / Technical Support II to join their team. As a Production / Technical Support II, you will be part of the Global Markets technology support team supporting front office trading applications and infrastructure. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Production / Technical Support II

Location: New York, NY (Hybrid -3 days onsite per week)
Position type: 10+ months with high possibility of extension/Conversion as FTE

Max Pay Range: $42.69/hr on W2

What's the Job?

• Provide front-line technical support for equities derivatives swaps trading platforms and related applications.
• Manage application platform monitoring, conduct root cause analysis, and implement preventative measures to ensure system stability and resiliency.
• Lead incident and problem management activities, ensuring timely resolution and effective communication with stakeholders.
• Support onboarding of new applications and coordinate with global teams to maintain platform stability.
• Collaborate with peers to deploy stable releases and improve platform performance through innovative solutions.

What's Needed?

• Minimum of 5 years of hands-on experience in application support or development within a global trading environment.
• Strong technical skills including Linux, SQL, Python, Java, and messaging platforms.
• Experience with monitoring tools such as Dynatrace, Splunk, and ITRS Geneos.
• Knowledge of ITIL principles, SDLC processes, and support coordination with offshore/onshore teams.
• Good understanding of the Global Markets technology ecosystem and equities asset class trade flows.

What's in it for me?

• Opportunity to work in a dynamic, global team supporting critical trading platforms.
• Engage in innovative projects and develop your technical expertise.
• Collaborate with experienced professionals in a supportive environment.
• Potential for career growth and development within a leading organization.
• Be part of a company recognized for diversity and inclusion, fostering a welcoming workplace.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.