Guest Service Attendant

Guest Service Attendant

Four Seasons Residence Club Aviara is looking for a Guest Service Attendant. The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club's amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out.

What you will do:

• Greet owners and guests upon arrival and assist with efficient luggage handling.
• Provide information about the Residence Club's amenities and local attractions.
• Handle guest inquiries and special requests in a courteous and helpful manner, exceeding expectations as needed.
• Coordinate with the Front Office team to ensure smooth arrival and check-out processes.
• Shuttle guests and/or provide transportation information.

What you bring:

• Excellent personal presentation and interpersonal skills.
• Physical stamina to lift up to 75 lbs
• A flexible schedule with the ability to work all shifts, weekends and holidays
• Previous experience in customer service, preferably in a Front Office setting
• Driving a company vehicle is an essential function of this role, a valid California Drivers License is necessary

What we offer:

• Hourly Rate: $20.05
• 401(k) Retirement Savings Plan
• Excellent training and development opportunities
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

Schedule & Hours:

• Full Time
• Early mornings, days, evenings, weekends, and holidays

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.