Sales Operations Manager

About the Job

As a Sales Operations Manager, you'll drive sales efficiency at a pivotal moment in our growth. You'll be the bridge between our sales team and leadership-analyzing workflows, identifying bottlenecks, and building the process that let our team move faster without sacrificing rigor.
Key Responsibilities

• Sales Efficiency & Analytics: Dive into sales data to uncover patterns, optimize pipeline velocity, and identify where we're winning. Build dashboards and reports that tell stories our leadership needs to act on.
• KPI Tracking & Forecasting: Own our sales KPIs (pipeline health, win rates, deal velocity, quota attainment). Build forecasting models that actually work and adjust them as the market changes. You'll become our source of truth for helping leadership make data-informed decisions.
• Sales Tool & Process Optimization: We're moving fast. You'll audit our sales tech stack (Salesforce, our CRM, outreach tools), identify gaps, champion new tools, and ensure adoption by making them easy to use-not just mandating them, building documentation that sellers actually follow.
• Workflow Bridging: Sales ops is where the rubber meets the road. You'll work directly with account executives, the sales leadership team, and enabling functions (marketing, legal, finance) to optimize handoffs, reduce friction, and keep deals moving. You'll flag when our processes aren't working before they become bottlenecks.
• Deal Desk Support: Partner with deal desk on pricing, structure, and margin tracking. You'll help sales understand what deals are accretive and why margins matter in a high-growth environment.
• Forecasting & Planning: As we scale, you'll work with sales leadership to model capacity, territory planning, and resource allocation. You'll get comfortable saying "no" when it's the right call.

Requirements

• Comfort with data & ambiguity. You can work in SQL, Python, or BI tools (Tableau, Looker, etc.). You're not afraid to get your hands dirty with messy data or model something from scratch with incomplete information.
• Relentlessly curious about sales. You understand the sales motion-pipeline, qualification, velocity, margin, forecasting. You know why sellers care about CRM discipline, and you can make them care too.
• A builder, not a ticket-taker. You own outcomes. You don't wait for someone to tell you what to analyze; you see a problem, you dig in, and you come back with a hypothesis. You're comfortable iterating when things don't work the first time.
• Credible with both data and people. You can present to executives with confidence and simplicity. You can also sit with a seller and genuinely understand their workflow before redesigning it.
• Comfortable in financial/crypto context. You don't need to be an expert, but you should have enough background to understand on/off-ramps, MSB compliance, stablecoins, or at least show genuine interest in learning. Deal complexity in financial infrastructure requires domain fluency.
• High bias to action. You'll be in a startup environment where "good now" often beats "perfect later." You can scope a project, execute it, gather feedback, and iterate in sprints.

Preferred

• Experience with Salesforce, Slack API, or other SaaS stack automation.
• Exposure to financial services, compliance, or regulated environments with bonus points for crypto/stablecoin experience and/or curiosity.
• You've worked at a high-growth company where sales ops mattered to unit economics.

Benefits

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
• Vision & Dental Insurance (U.S. only)
• Chance to earn equity
• Maternity & Paternity leave (after 6 months)
• WeWork All Access Membership
• WFH Yearly Stipend
• L&D Yearly Stipend (after 6 months)

About zerohash

zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.

The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.

zerohash is trusted by some of the world's most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zerohash infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.

The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.

To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more.

zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.

At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.
The zerohash Culture

All zerohash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
• Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
• Collaborative - A good attitude and respect for others. We're teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of "we" not "me".
• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.

**We've recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:

• Verified Emails Only: Official outreach will only come from a @zerohash .com email address.
• No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
• Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.

See something suspicious?
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.