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Homecare Intake Coordinator - Michigan Home Help Program

Tradition Home Health Care

Job Description

Job Description

Benefits:

  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
About the Role:
Tradition Home Health Care in Brooklyn, NY is looking for a dedicated Homecare Intake Coordinator to manage the intake process for the Michigan Home Help Program. This is an exciting opportunity to play a vital role in connecting clients with the home-based care services they need, making a real difference in people's lives every day.

Responsibilities:
  • Coordinate and process new client intake for the Michigan Home Help Program
  • Collect and verify client eligibility, documentation, and authorization requirements
  • Serve as the primary point of contact for clients, families, and referral sources during the intake process
  • Communicate with Medicaid/state program representatives to facilitate approvals and authorizations
  • Maintain accurate and up-to-date client records in the intake management system
  • Collaborate with care coordinators, schedulers, and clinical staff to ensure seamless onboarding
  • Follow up on pending cases and resolve intake-related issues in a timely manner
Requirements:
  • Prior experience in homecare, home health, or healthcare intake coordination preferred
  • Familiarity with the Michigan Home Help Program or Medicaid home care programs is a strong plus
  • Strong organizational skills with the ability to manage multiple cases simultaneously
  • Excellent verbal and written communication skills
  • Proficiency in electronic health records (EHR) or intake management software
  • Detail-oriented with a commitment to accuracy in documentation and compliance
  • Compassionate, patient-focused attitude with strong customer service skills
About Us:
Tradition Home Health Care is a trusted provider of home-based care services headquartered in Brooklyn, NY, committed to delivering compassionate, high-quality care to clients and their families. Our clients rely on us for personalized support that allows them to live safely and independently at home. We pride ourselves on fostering a collaborative, mission-driven work environment where every team member is valued and empowered to grow.

Vacancy posted 3 days ago
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