Support Engineer- Tier II
$70k - $75kLyra Technology Group
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. Lyra Technology Group is looking for a full-time Tier II Support Engineer to join the team at one of our operating companies. The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and on-site support. They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment. Your work as the Tier II Support Engineer includes several components: Diagnose and troubleshoot technical issues Maintain computer systems Provide remote and onsite support Maintain documentation of processes, issues, and solutions Our ideal Tier II Support Engineer has the following qualifications: Proven experience working as a Tier 2 IT engineer for at least 3 years Excellent customer service and communication skills Excellent problem-solving and analytical skills Ability to explain technical solutions in a clear and understandable manner Experience in 365 administration Networking experience Experience trouble shooting printers Experience with Azure A degree in Information Technology is a plus MS - 102 certification is a plus MD - 102 certification is a plus The targeted base compensation for this role is $70,000-$75,000 and will operate in Cincinnati, OH. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment, we want to hear from you! #J-18808-Ljbffr Lyra Technology Group
- Lyra Technology Group is seeking a full-time Tier II Support Engineer to join our IT team at one of our client sites in Cincinnati, OH. The role focuses on diagnosing and troubleshooting technical issues, maintaining computer systems, and delivering both remote and on-...SuggestedFull timeRemote work
$23.72 - $33 per hour
...Day Improvements - IT Service Desk Analyst II (Onsite - Cincinnati, OH) Work Location:... ...be employed by Great Day Improvements and support enterprise Service Desk operations across... ...Analyst II serves as a key escalation point for Tier I, ensuring ticket quality, guiding...SuggestedHourly payPermanent employmentRemote workGreat Day Improvements: A Family of Brands
Cincinnati, OH1 day ago- A technology service provider is seeking an experienced candidate for a support role in Erlanger, Kentucky. The successful individual will provide second-level end user support for computer systems and mobile devices. Responsibilities include local coordination for installation...SuggestedLocal area
- ...paced, nimble ITS Department using cutting-edge technology? If you are highly motivated and want to jump start your career as a Tier 1/2 IT Support Specialist and beyond, then Hazen should be an option. Hybrid (3 days in office; 2 days remote) Why Hazen And Sawyer...SuggestedTemporary workWork at officeImmediate startRemote workFlexible hours
- ...JW Affinity IT in Cincinnati, OH, is seeking a Tier 1 Service Desk Analyst to serve as the first point of contact for users needing technical assistance. This entry-level role provides support mainly by phone and via the organization’s ticketing system. The incumbent will...Suggested
JW Affinity IT
Cincinnati, OH3 days ago - ...Job Description Job Description Description: Support Engineer II Location: Remote About the Role: Path Forward IT is seeking a Support Engineer II to provide intermediate technical support primarily by phone and ticketing system, with occasional onsite...Local areaRemote workShift work
$55k - $65k
Vitis Technologies in Cincinnati is seeking a NOC Analyst Tier 2 responsible for server and infrastructure remediation, assisting with... ...Applicants should be proficient in troubleshooting alerts and supporting clients with technical issues, ensuring continuous improvement...Monday to FridayNight shift- Hazen and Sawyer is seeking a motivated IT Support Specialist to join our fast-paced ITS Department in Cincinnati. This role focuses on tier 1/2 helpdesk support and learning opportunities in a collaborative environment. Hybrid work model: 3 days in office, 2 days remote...Work at officeRemote work
$23 per hour
...Technical Assistant II Location: Covington, LA (Onsite) Duration: 12... ...technical, planning, and administrative support for offshore operations. This role requires... ...(NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas,...Hourly payFull timeFor contractorsWork at officeWorldwideNES Fircroft
Covington, KYa month ago- ...Job Description Job Description The Tier 1 Service Desk Analyst serves as the first point of contact for users requesting technical assistance. This entry-level position provides support primarily by phone and through the organization’s ticketing system. The...Work at officeLocal areaRemote work
JW Affinity IT
Cincinnati, OH5 days ago $18 per hour
A leading technology services firm is seeking a Tier I Service Desk Analyst for remote work in Cincinnati, OH. The role involves providing technical support for computer systems and peripherals, ensuring optimal performance, and documenting all interactions. Candidates...Remote jobHourly pay$66k - $106k
...Responsibilities Peraton requires an IT Specialist to support the Special Operation Command Information... ...Campbell, KY. The IT Specialist performs Tier one and two network, systems, and phone... .... Required certification: DOD 01-M IAT II and CCNA Solid technical skills, with...Contract workLocal areaRemote workShift work- Ervin Cable Construction, LLC is seeking a Fiber Splicer II to join our field team. You will perform cable upgrades, splice optical fibers, and support our telecommunications network in both aerial and underground environments. This role requires travel, with about 75%...
$86.4k - $170.9k
...Position Summary Delivery Management - Delivery Management Engineer II - AI & Engineering Join our AI & Engineering team in transforming... ...backlog oversight experience with skills around production support, incident resolution, and backlog refinement. • Knowledge of...Local areaFlexible hours- Clarke Power Services, Inc in Cincinnati is hiring a Network Engineer II to manage and support its networks. This role involves deployment and maintenance of local and wide area networks, as well as VoIP systems. The ideal candidate will possess strong Cisco skills and...Local area
- ...Cincinnati, with over 70 locations across the country, we are looking for a Network Engineer II to join our I.T. team! The Network Engineer II has responsibility for the installation, and support of the company's local area networks, wide area networks, VoIP phone system and...Weekly payLocal areaWork visa
$86.7k - $170.9k
Position Summary Integration Engineer II, API Developer with Integration Tool Experience - AI & Engineering/Engineering as a Service Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on...Local areaFlexible hours- JW Affinity IT in Cincinnati, OH is seeking an entry-level Tier 1 Service Desk Analyst who serves as the first point of contact for users needing technical assistance. Support is provided mainly by phone and through the organization's ticketing system. You will gather...
$134.5k - $265.1k
...including PlainID. This role combines deep technical ownership with engineering expertise, governance, and stakeholder management.Work you’ll... ..., and data platforms such as Snowflake or Big Query.Support the full policy lifecycle — authoring, testing, versioning, and...Local areaVisa sponsorship- ...production workloads. This position supports business-critical systems and... ...and backup to senior platform engineering staff, ensuring continuity,... ...: Provide Tier III support for escalated infrastructure... ...Mentor and support Tier I and Tier II infrastructure staff Lead...
General Electric Credit Union
Cincinnati, OH2 days ago $74.8k - $130.9k
.... Unleash your talent and redefine what’s possible.Job Description:Parsons is looking for a talented Drainage Engineer II to join our team full-time to support one of the many large transformative transportation projects that we have either won, are currently pursuing,...Full timeWork at officeRemote workWorldwideFlexible hours$82.6k - $162.8k
...join our team as an AI Design Facilitator and Forward-Deployed Engineer II - Consultant. This role involves teaching technical AI skills... ...on rapid prototyping using cutting edge generative AI tools.Supporting our teams by teaching them to use and implement the tools,...Local area$75k - $90k
...Mechanical Engineer II Location: Lakewood, CO / Avon, CO / Orlando, FL / Rogers, AR / Bentonville, AR / Northwest AR / Newport, KY /... ...drawings for the project owner and provides continuous professional support throughout the entire construction process. Serves as the...Flexible hoursRTM Engineering Consultants
Newport, KY3 days ago$76.69k - $142.91k
..." so if this speaks to you, let's connect! At CESO, a Project Engineer II leverages prior engineering experience to oversee the design and... ..., and applicable jurisdictional standards. Lead and support design teams in the daily planning, coordination, and execution...Temporary workCasual workWork at officeFlexible hoursCESO
Cincinnati, OH5 days ago- ...We are seeking an experienced Support Engineer to provide expert technical support for AWS and Informatica Intelligent Cloud Services (IDMC) platforms. The ideal candidate will have a strong background in cloud technologies, data integration, and support engineering...Local area
My3Tech Inc
Cincinnati, OH4 days ago $62.4k
...POSITION SUMMARY To support customers with (but not limited to) Amada Punch Presses. This includes installation, service, operational training, networking, programming training, software training, application training, and punching automation training. The duties are...Hourly payFull timeWork experience placementNight shift- Clarke Power Services is seeking a Network Engineer II located in Cincinnati, Ohio. This role is crucial for the setup and maintenance... ...including healthcare and a 401K savings plan. Clarke offers a supportive team environment and opportunities for career growth. #J-188...Local area
$23.94 - $31.15 per hour
...The Help Desk Support Specialist Sr. (Tier II Specialist) serves as the primary technical escalation point for the Help Desk (Level 1). This role is designed to bridge the gap between first-level triage and physical Desktop Support. The Senior Specialist focuses on...Work at officeLocal areaRemote workWeltmann Lighting LLC
Cincinnati, OH4 days ago- ...Infrastructure (PKI) Application Administrator (CAA) supports our team in execution of application... ...Second Layer CA sites. Provides GSD Tier 1 and 2 support for knowledge management,... ...Professional or higher) Have a baseline IAT Level II certification IAW DOD 8570.01-M (Security+...Temporary workLocal area
- ...interest of national security. Job Title Specialist, Production Support Electronic Engineer Job Code 37086 Job Location Cincinnati, OH Job Schedule... ...part of a production team responsible for providing second‑tier technical support and analysis to engineers, technicians,...Full timeLocal area
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