Production Supervisor

Production Supervisor - Kentwood, MI

DISHER is partnering with a fast-growing snack food manufacturer to add a Production Supervisor to their team in Kentwood, MI. This company — known as "The House of Snacks" — is the North American headquarters and manufacturing operation of a global snack maker, producing gluten- and nut-free baked crackers and baked and fried salty snacks with wholesome, on-trend ingredients for national brands and major retailers. With rapidly increasing demand and a recent $30M facility expansion, they're growing like crazy. In this role, you'll lead the execution of the production schedule on an assigned shift and serves as the escalation point and coordinator for Working Line Leads and crew members, including cross-training. This role reports out production results, assists in achieving product quality objectives, and coordinates activities on the production floor. The Production Supervisor helps enforce all GMPs, product quality, and plant safety policies and procedures.

This is a tight-knit, diverse maintenance team that takes pride in their work and in each other. The shop has a great attitude — people who seek out problems rather than wait for them, interact well with the production floor, and are willing to pitch in beyond a single job title. The environment is clean, climate-controlled, and held to high GMP and food safety standards (BRC, Food Defense, Food Quality), with well-maintained machines and processes. The company invests in its people through an apprenticeship program, ongoing training (including PLC and controls), and a path toward shift leadership for those who want to grow. Honesty and a strong work record matter here.

What you'll get to do:

• Ensure production lines run smoothly and efficiently, making adjustments as necessary.
• Ensure production meets established schedules and deadlines, and review SUCO and AVS (actual versus scheduled) for the shift.
• Address and resolve any production delays or issues promptly, and log downtime with reasons.
• Use the ERP to enter production status, including material usage, work order completion, and downtime, during the shift.
• Generate shift reports in Microsoft Excel for production summaries and populate efficiency metrics, including DLE, scrap, downtime, and labor hours.
• Staff each line to the scheduled labor hours, and approve and control overtime.
• Record employee hours and assign tasks through iSolve.
• Monitor and control scrap, material usage, and production costs to stay within budget.
• Ensure materials and supplies are available and managed efficiently, and escalate shortages to the materials team.
• Oversee and manage production staff and Working Line Leads, ensuring they follow procedures and meet performance standards.
• Coach and develop Working Line Leads, including supporting their development plans.
• Address and resolve conflicts within the team.
• Identify areas for improvement and organize training, including cross-training needs and updated training documentation.
• Ensure products meet quality standards and specifications.
• Inspect and log quality checks and non-conformances, and ensure hourly checks are completed on every line.
• Ensure machinery and equipment are functional and safe to use, and partner with Maintenance on downtime and changeovers.
• Identify and implement improvements in production processes to enhance efficiency and productivity.
• Lead or support projects to reduce scrap, downtime, and changeover time.

What will make you successful:

• Bachelor's degree in Business Administration, Industrial Engineering, or a related field preferred, or equivalent experience.
• Minimum of 2-3 years of manufacturing experience with exposure to quality control, production planning, or manufacturing processes.
• Minimum of 2-5 years of demonstrated leadership experience.
• Demonstrated experience with problem-solving and good judgment.
• Technical knowledge: understanding of machinery, workflows, and safety regulations.
• Ability to schedule shifts, manage personnel, monitor production output, maintain safety protocols, identify bottlenecks, and implement quality control measures.
• Working knowledge of production KPIs, such as efficiency, scrap, downtime, and labor hours.
• Experience with ERP systems and Microsoft Excel for production reporting.
• Strong interpersonal skills, with the ability to maintain constructive and open dialogue with the team.
• Excellent written and verbal communication skills to collaborate with team members and other departments.
• Willing and able to wear required Personal Protective Equipment (PPE) and support all company safety standards.