Solutions Support Engineering Manager
VirtualVocations
Leading a global team, the full-time Solutions Support Engineering Manager will manage and mentor technical support engineers, ensuring outstanding customer support while leveraging AI and automation to enhance operational workflows in a remote setting. Key responsibilities Manage, develop, and mentor a team of Technical Support Engineers, overseeing their performance and accountability Drive initiatives to improve team productivity and collaborate on high-priority escalations with internal teams and customers Create and maintain technical documentation and knowledge base articles to enhance the customer support experience Required qualifications 1+ years of experience managing external technical support teams in a SaaS environment Proven track record of utilizing AI APIs to automate operational workflows 5+ years of hands-on experience with AWS, Azure, or GCP infrastructure Experience configuring and troubleshooting Kubernetes clusters and virtualized environments Practical knowledge of managing hybrid-cloud identity and security protocols
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Solutions Support Engineering Manager in Los Angeles, CA vacancy
$167.7k - $224.9k
...is a global organization of engineers, product developers, designers... ...platforms. The Principal Solutions Engineer will own the operations... ...environment. Experience managing cross-functional projects is... ...out programs and processes in support of the Technical Operations Team...SuggestedTemporary workWork experience placementRelha LLC
Glendale, CA4 days ago- ...Head of Solutions Engineering About the Company Leading AI technology firm Industry Artificial... ...function, including direct line management of a team of solutions engineers... ...judgment calls that balance customer support with the company's research output. The...Suggested
- ...Job Description Job Description JOB DESCRIPTION Member of the support team responsible for the day-to-day activities at Los Angeles International Airport. The IT Support Specialist / Engineer provides On-site Hardware / Software support. JOB DUTIES •...SuggestedContract workNight shiftDay shift
Dav-Lear Systems, Inc.
Los Angeles, CA27 days ago - ...This position Technical Support is involved in post-sales support... ...and relish finding the solution. You are excited, not intimidated... ...effective. You’re solid at time management. You can balance a variety of... ...one year as a Software Test Engineer ~ Understanding of APIs and...SuggestedRemote workWeekend workWeekday work
- ...Summary: This role will lead the engineering ownership of the NPS (... ...application, which is currently supported by vendor teams. A key focus... ...of enhancements. The Sr Manager will work closely with business... ...on/off-premise, cloud-based solutions. Fosters collaboration...SuggestedWork experience placementFlexible hours
Kaiser Permanente
Pasadena, CA1 hour ago - ...impact on production start-up, engineering and operations development, supplier readiness, customer support, and long-term site... ...hub supporting our automation solutions division. You will own production... ...site structure. Qualify and manage local suppliers, securing reliable...Temporary workLocal area
Phoenix Mecano
Monterey Park, CA8 hours ago - Working remotely in a full-time capacity, the HPC Solutions Engineer will be responsible for bespoke scoping and execution of high-end compute... ...optimize their use of distributed GPU computing resources Manage GPU clusters and collaborate with IT to ensure efficient operation...Remote work
$145k - $155k
...edge distributor revenue and relationship engine on a mission to empower distributors to... ...Prokeep is looking for an Engineering Manager to join our growing team! As a senior member... .... Be a thoughtful technical voice and support your team in making diligent architectural...Temporary workFor contractorsRemote workWork from homeFlexible hoursShift work- ...HCEsquared® is a leading healthcare solutions platform developed by... ...Principal Solution Software Engineer Reporting To: Chief Digital... ...third-party systems — CRM, event management, marketing automation, CMS,... ...benefits package designed to support the health, flexibility, and...Temporary workRemote workHome officeFlexible hours
- Providing comprehensive customer support, the full-time Member Support Coordinator will manage inbound communications from NCSA and IMGA+ members, offering sport-specific advice and ensuring clients maximize their recruiting potential. Key responsibilities: Manage all...Weekend work
$26 - $32 per hour
...Support Engineer Department: Technical Employment Type: Part Time Location: Online River LLC Compensation... ...chat, providing timely and effective solutions. Troubleshooting: Diagnose and resolve... ...in a team environment and manage multiple tasks effectively. Benefits Medical...Full timePart timeOnline River, LLC
Los Angeles, CA4 days ago$100k
...MISSION Act as the bridge between FlightCast customers and the engineering team, ensuring users can successfully use the platform while... ...identifying and fixing issues quickly. This role combines technical support and software engineering, helping resolve customer problems,...Flightcast
Los Angeles, CA4 days ago- ...Company, is looking to hire a Technical Support Engineer in Culver City, CA (Onsite). Pay Rate... ...the effective use of knowledge management. Acquire and maintain current knowledge... ...order to provide technically accurate solutions to users. Assist with activities to triage...Contract workLocal areaRemote workWorldwideFlexible hoursShift workWeekend work
Russell Tobin
Culver City, CA3 days ago $130k - $195k
...About the Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers... ...Be Successful In This Role 4+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B...Remote workLangChain
Los Angeles, CA3 days ago$24 - $34 per hour
...Job #: 3039211 Support Engineer - Support Engineer II Location: Northridge, California (Onsite) Compensation: $24 - $34 hourly Role Overview... .... Support Windows XP/7 and Server operating systems in a managed desktop environment. Provide support for Macintosh OS X (10.4...Hourly payWork experience placementApex Systems
Los Angeles, CA21 hours ago$70k - $80k
...About the Role Contentsquare’s world-class support team is a major reason why companies... ...much! We’re looking for a Customer Support Engineer to join our global team and support... ...incoming cases reported by customers, account managers, customer success managers, and sales...Full timeRemote workWorldwideFlexible hoursShift workWeekend workWeekday workMenlo Ventures
Los Angeles, CA4 days ago- ...We are looking for an IT Support Engineer who is responsible for providing technical assistance... ...support requests. System & Device Management Install, configure, and maintain desktops... ..., patch updates, and antivirus solutions. Support identity and access management...
Red Cup IT
Los Angeles, CA8 hours ago - ...Senior It Support Engineer WME is seeking an experienced, on-site Senior IT Support Engineer based in the Nashville office. This role is... ...workplace technology projects. Reporting directly to the IT Manager in Nashville, the ideal candidate will balance approximately...Work at officeLocal areaShift work
WME
Beverly Hills, CA3 days ago - ...Austin, Texas, and providing managed services globally, Integritek... ...provider of technology services and support. Integritek was formed with... ..., and professionalism. The solutions we offer cover a wide range... ...: The Senior Systems Engineer leverages technical expertise...Contract workWork at officeFlexible hours
Integritek
Los Angeles, CA8 hours ago $70k - $80k
...+/- 1 hour adjustment as needed, ensuring seamless support for the USA/EMEA market. Providing help with diagnostic... ...all incoming cases reported by customers, account managers, customer success managers, and sales engineers via telephone, web, and other support channels as...Full timeRemote workShift workWeekend workWeekday workClutch Canada
Los Angeles, CA8 hours ago- ...Job Description Description We are looking for a Principal Solution Engineer to work with the sales organization to cultivate new opportunities... ...of concepts (POCs) to demonstrate product feasibility. Manage sales follow-up, meetings, proposal and internal account...
$280k - $345k
...Solutions Engineer, Financial Services Technical Success – San Francisco and New York City The... ...patterns, recommending solutions and supporting implementation. Work closely with Financial... ...to Financial Services customers and managing C‑level technical and business...Work at officeRelocation packageOpenAI
Los Angeles, CA8 hours ago- ...the agentic AI era. Our platform gives engineering teams end-to-end visibility into AI agents... ...to hear from you. About the Role As a Solutions Engineer at AnoSys, you will serve as the... ...entrepreneurial mindset with the ability to manage multiple customer...
AnoSys Technologies, Inc
Los Angeles, CA4 days ago $150k - $165k
..., CA, site specializes in precision engineering, MRO, and new solutions for parts at risk of obsolescence. With... ...team is looking for an Engineering Manager- PMO to join the team. Become part... ...indirect resources are thoroughly supported with product and process knowledge during...Permanent employmentContract workLocal areaFlexible hoursOntic
Los Angeles, CA2 days ago$200k - $275k
...Engineering Manager LOS ANGELES, CA Overview Salary Range $200,000.00 - $275,000.00 Salary/year Description The Engineering... ...overseeing all engineering functions within the engineering group to support projects at the various manufacturing plants, ensuring the...Work experience placementJM Eagle
Los Angeles, CA2 days ago- ...IMPEX is an award winning IT Solutions Integrator and Value Added... ...currently looking for a Solutions Engineer to become a trusted advisor... ..., implementing, and supporting advanced multi-platform solutions... ...and proactive project management support to Impex account base...Work experience placement
IMPEX Technologies
Los Angeles, CA8 hours ago $160k - $200k
...Washington. California Privacy Notice. About the Role Senior Engineering Manager – Digital Experiences. Lead IPSY’s fast‑paced, customer‑... ...in system architecture and design decisions, ensuring solutions are scalable, future‑proof, and aligned with business goals....Remote workWork from homeIpsy-1
Santa Monica, CA1 day ago- ...Engineering Manager MyTime is a fully integrated scheduling, payments, and automated marketing... ...0 chains. As a completely cloud-based solution, MyTime is designed for quick and easy... ...execution, deployment, monitoring and support in production of features and...Local area
My Time Inc
Los Angeles, CA2 days ago - ...Overview of the Position: The Engineering Manager is directly responsible to the President for the engineering, planning, and coordination... ...with purchasing and supply chain. Provide technical support for the Repair Station. Manage the professional development...
HEICO
Burbank, CA8 hours ago $68 per hour
...Position Overview We are seeking a seasoned Engineering Manager with over 10 years of experience in... ..., cost-effective, and high-quality solutions that align with project requirements.... ...internal and external stakeholders to support project success. Experience and Skills...Hourly payFor contractorsLocal areaCTI Environmental Inc
Los Angeles, CA8 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Solutions Support Engineering Manager. Be the first to apply!
Related searches
- solution developer Los Angeles, CA
- solutions engineer Los Angeles, CA
- senior solution engineer Los Angeles, CA
- senior support engineer Los Angeles, CA
- lab support engineer Los Angeles, CA
- customer support engineer Los Angeles, CA
- application support engineer Los Angeles, CA
- IT support engineer Los Angeles, CA
- line support engineer Los Angeles, CA
- IT software engineer Los Angeles, CA