Member Support Coordinator
VirtualVocations
Providing comprehensive customer support, the full-time Member Support Coordinator will manage inbound communications from NCSA and IMGA+ members, offering sport-specific advice and ensuring clients maximize their recruiting potential. Key responsibilities: Manage all forms of inbound contact from members, including phone calls, emails, texts, and chats Deliver a world-class customer experience to clients, proactively reaching out to those needing guidance Evaluate client progress and provide direction to ensure successful membership engagement Required qualifications: Associate's Degree or relevant customer service experience Strong organizational skills and attention to detail Proficiency in Microsoft Word, Excel, and Outlook Ability to work weekends as part of a rotating schedule Passion for college athletics and a goal-oriented mindset
Vacancy posted 7 days ago
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