Administrative Support Coordinator

Time Commitment: Twice per month (in-person office visits)

Duration: Ongoing or minimum 3-month commitment preferred

Compensation: This is a volunteer opportunity only. This position is not paid and is not intended as a pathway to employment.

Duration: Ongoing or minimum 3-month commitment preferred

Compensation: Transportation provided. This is a volunteer opportunity only. This position is not paid and is not intended as a pathway to employment.

Position Summary

The Administrative Support Coordinator provides essential behind-the-scenes support to ensure the smooth operation of My New House's housing and case management programs. This volunteer assists with administrative tasks including data entry, filing, mailing applications, updating records, and coordinating communications with case workers. This role is ideal for individuals who enjoy organization, attention to detail, and supporting a mission-driven organization that serves vulnerable individuals and families.

Key Responsibilities

• Enter new client cases and updates into organizational databases.
• Prepare, organize, and mail housing applications and supporting documents.
• File and maintain electronic and physical client records.
• Review administrative paperwork for accuracy and completeness.
• Respond to communications from case workers regarding case status, documentation, and follow-up needs.
• Assist with organizing incoming and outgoing correspondence.
• Support office projects and administrative initiatives as assigned.
• Maintain confidentiality of client and organizational information.
• Help ensure records are accurate, organized, and up to date.

✅ Qualifications

• Must have a bachelor's degree in business administration, social work, human services, public administration, or a related field or be currently enrolled in a related degree program.
• Must reside in Los Angeles County.
• Strong organizational and administrative skills.
• Excellent attention to detail and accuracy.
• Comfortable using computers, email, and Microsoft Office or Google Workspace.
• Ability to work independently and manage multiple tasks.
• Professional communication skills.
• Commitment to confidentiality and ethical handling of sensitive information.

Volunteer Transportation Benefit

My New House may provide complimentary taxi transportation to and from volunteer shifts for eligible volunteers. To qualify, volunteers must reside within Los Angeles County and coordinate transportation arrangements in advance with the organization.

Training Provided

• Orientation to My New House's mission, programs, and case management workflow.
• Training on database systems, document management, and administrative procedures.
• Guidance on confidentiality requirements and record-keeping standards.
• Ongoing support from program leadership.

Impact

The Administrative Support Coordinator helps ensure that critical administrative tasks are completed accurately and efficiently, allowing case managers to focus on serving clients. Your work directly supports housing, food, transportation, and supportive service programs by keeping records organized, applications moving forward, and communication flowing smoothly throughout the organization.

My New House is a 100% volunteer-based organization. We are not hiring for paid positions at this time. Instead, we welcome individuals who are passionate about giving back, learning new skills, and making a meaningful impact in underserved communities. Volunteers are the foundation of our organization and make our services possible.

Get Started

To get started, we'd love to invite you to complete our volunteer application. Please use the link below to submit your information and learn more about available opportunities:

Join our Administrative Support Team and help keep life-changing services running smoothly. Your organizational skills can make a real difference for families seeking housing, stability, and hope.

Keywords

Administrative Support • Office Administration • Data Entry • Filing • Document Management • Case Management Support • Housing Programs • Nonprofit Administration • Records Management • Administrative Assistant • Community Services • Database Management • Volunteer Opportunity • Clerical Support • Office Operations • Social Services • Organization Skills • Attention to Detail • Make a Difference • Give Back to the Community