Guest Experience Coordinator
$22 - $26 per hourPlatinum Coastal Group Inc
ROLE FOCUS
Coordinates details that shape the guest journey, including communications, special requests, activities, and onsite service.
ENVIRONMENT
On site, guest-facing, collaborative and highly interactive.
Day-to-day responsibilities
· Prepare for arrivals, activities, or special guest needs
· Interact directly with guests throughout their visit
· Coordinate requests with operational teams
· Track feedback and help improve the overall guest experience
This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.
What we’d look for: A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.
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