Operations Retail Coordinator

Operations Coordinator

After 1-2 years in the industry, the Operations Coordinator plays a supporting role on the Operations Team and is responsible for overseeing specific initiatives on a client account. In this role, you will do research, special projects, work with and oversee project communications between business, client service and direct or third party staffing, have client communication and oversee operations support.

Responsibilities:

• Responsible for all assigned clients.
• Participate in the formulation of sales objectives, plans, policies and procedures.
• Execute those that are approved.
• Establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK.
• Review, evaluate and report retail execution progress to plan and recommend programs for improvement.
• Organize field contacts with clients.
• Recap retail activity and communicate to client contact.
• General correspondence with client.
• Develop quarterly analytical business planning sessions with clients.
• Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies. Recommends programs to counter competitive pressure.
• This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Qualifications:

• Project a professional image through grooming, dress, attitude, and actions.
• Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure.
• Cooperate with clients by coordinating all requests pertinent to the retail sales team with management.
• Works with Senior CSM or director to develop appropriate business building objectives for Product Connections and its clients.
• Education/Experience: Bachelor's degree (B.A.) or equivalent work experience.
• Highly experienced in retail operations and a knowledge of basic accounting principles.
• Computer skills: PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG.
• Other skills: Possess negotiation, project management, research, analysis, and presentation skills.
• Supervisory Responsibilities: No.
• Work environment: Office environment.

Product Connections is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel. With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is feltlet's build something great together. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations.