Shop Service Technician

Description

This position is responsible for performing inspections, diagnoses, and repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. Works independently or as a member of a team to provide mechanical services that satisfies customer needs and achieves departmental goals.

 
Entry-level position – Generally has two or more years of experience and/or demonstrated job relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under moderate supervision.

 
The incumbent in this position is expected to model the following practices on a daily basis:

1. Demonstrate alignment with the company's mission and core business values
2. Collaborate with key internal/external resources
3. Participate in ongoing self-development.

Essential Functions

• Troubleshoots and diagnoses basic equipment malfunctions and failures
• Performs some disassembly and assembly of basic machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Performs some rebuilding, repairing, reconditioning, and maintenance of equipment and components
• Demonstrates basic knowledge of estimating, planning, and controlling cost of repair jobs
• Completes parts orders and identifies parts for return
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs 
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• General knowledge of machines and tools, including their designs, uses, repair, and maintenance 
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Ability to operate a forklift and an overhead crane 
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information 
• The ability to listen to and understand information and ideas presented through spoken words and sentences

Additional Requirements:

• Must have basic mechanic hand and pneumatic tools (metric/standard)

Requirements

Education and Experience:

• Two or more years of work-related skill, knowledge, or experience is preferred
• High school diploma or equivalent preferred

Supervisory Responsibilities:

• None

Travel:

• No travel is expected for this position

Physical Requirements:

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds 
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
• Requires wearing common protective or safety equipment
• Required to perform work in cramped spaces and/or high places

Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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About Texas First Rentals

Texas First Rentals is a statewide team of equipment pros backed by the HOLT family of companies. We help contractors, facility managers, and industrial crews keep work moving — with the right machines, delivered on time, and supported by people who know Texas jobsites inside and out. 

Our roots run deep in this state’s building traditions, and our promise is simple: make it easy to do good work.